The Greenways Trail

Prague to Vienna via Cesky Krumlov

Tour Description: Guided

This tour will take you to the pearls of Czech Republic:  Prague; one of the best-preserved medieval town in Europe-- Cesky Krumlov; and through the lands of ponds and woods of Czech Canada.

After Renaissance town Telc you cycle through the vineyards of Moravia. You spend the last night of the tour in Vienna, Austria. 

Not sure which type of tour to book? Learn more about the differences between guided and self-guided tours. 

Tour Description: Self-guided

This tour will take you to the pearls of Czech Republic:  Prague; one of the best-preserved medieval town in Europe-- Cesky Krumlov; and through the lands of ponds and woods of Czech Canada.

After Renaissance town Telc you cycle through the vineyards of Moravia. You spend the last night of the tour in Vienna, Austria. 

Not sure which type of tour to book? Learn more about the differences between guided and self-guided tours. 

Highlights: Guided

• Prague – the capital city of Czech Republic
• Cesky Krumlov - the best-preserved medieval town in Europe
• The lands of the Trebon ponds
• Renaissance towns Trebon and Telc
• Czech Canada - woods on the border with Austria and continental divide.
• The vineyards of South Moravia
• Cultural centers of the region - Znojmo and Mikulov
• Dyje national park
• Border crossing into Austria
• Vienna – the capital city of Austria

Highlights: Self-guided

• Prague – the capital city of Czech Republic
• Cesky Krumlov - the best-preserved medieval town in Europe
• The lands of the Trebon ponds
• Renaissance towns Trebon and Telc
• Czech Canada - woods on the border with Austria and continental divide.
• The vineyards of South Moravia
• Cultural centers of the region - Znojmo and Mikulov
• Dyje national park
• Border crossing into Austria
• Vienna – the capital city of Austria

Daily Program: Guided

For guided group tours, distances can be she shortened. 

Day 1: Arrival.
Arrival in Prague. Overnight in Prague. 

Day 2: Prague to Cesky Krumlov (16 miles/27 km)
Guided Group tours usually start on the scheduled day at 9 a.m. Welcome briefing, transfer from Prague to Ceske Budejovice (150 km = 98 miles by minibus or car), cycling from Ceske Budejovice to Cesky Krumlov (27 km = 16 miles),checking in at the hotel, sightseeing in Cesky Krumlov, dinner at town, adaptation of bicycles to match to bikers' body dimensions, practical training in safe cycling (guided group tours only). 
Overnight in Cesky Krumlov.  

Day 3: Cesky Krumlov - Trebon (38 miles/61 km)
Optional visit of the castle and garden in the morning. Route leads through the beautiful hilly landscape surrounding Cesky Krumlov. However, the closer you get to Trebon area, the flatter the landscape becomes. A scenic ride through a picturesque landscape ends in Trebon, also well-known as a major spa resort. In Trebon, you will check in to your hotel and you can visit the Schwarzenberg Tomb. In case you would like to relax in a spa, we can arrange a massage, whirlpool or other services at Trebon's wellness centre.We also recommend an evening walk around the Renaissance town.
Overnight in Trebon. 

Day 4: Trebon - Telc (48 miles/78 km)
Optional tour of Trebon chateau in the morning. The trail winds along many ponds and man-made lakes, so typical of this region, to Perslak, the most northern point of Austria. You will follow the border with Austria on the Greenways trail passing through Nova Bystrice, where you will have lunch. From Nova Bystrice the trail will take you through the forests of the National Park called Czech Canada. The day ends in Telc, a Renaissance town registered on the UNESCO Cultural Heritage List. Houses on the main square in Telc, with facades decorated with typically renaissance sgraffiti, form the best-preserved Renaissance square in the Czech Republic. It is extremely interesting to compare the differences between the towns of Trebon, Cesky Krumlov and Telc.
Overnight in Telc. 

Day 5: Telc - Vranov (35 miles/54 km)
Optional tour of Telc chateau in the morning. You will ride through several charming villages typical for this area of the country. We will cycle gently through the region of South Moravia. We will stay overnight in Vranov which is situated near a dam.
Overnight in Vranov. 

Day 6: Vranov - Znojmo (23 miles/38 km)
You will cycle on the Greenways trail following the river Dyje and the southern Czech border with Austria. This very beautiful trail leads through the national park of Dyje. Znojmo is the gateway to the region of South Moravia, a region of wine production. Check-in to Znojmo hotel, followed by a walk round the historical centre of Znojmo in the evening.
Overnight in Znojmo.  

Day 7: Znojmo - Mikulov (43 miles/70 km) This flatland region is a traditional vine-growing area and there are many wine cellars. Dinner is usually arranged in a restaurant and includes a wine tasting. Mikulov is a town with a rich history, a beautiful castle and an historical square. Check-in to Mikulov hotel in late afternoon, leisure time in the evening.
Overnight in Mikulov. 

Day 8: Mikulov - Vienna (31 miles/50 km)
You cross the border at the Mikulov border checkpoint, we spend the rest of the day in Austria. The ride in Austria is, to begin, very similar to the Czech section. There are vineyards, fields and small villages along the trail. Experienced bikers can reach the Vienna hotel by bike. We recommend finishing the cycling part of the trail in Poysdorf (25 km) or in Mistelbach (48 km) and travelling by car or minibus to Vienna. The official tour programme ends with a check-in to your Vienna hotel. Important notice: For guided group tours the support vehicle with bikes and the tour leader leave Vienna on Day 7 in the early afternoon. 

Day 9: Vienna or Prague
The tour ends with breakfast. 

Daily Program: Self-guided

Day 1: Arrival.
Arrival in Prague. Overnight in Prague. 

Day 2: Prague to Cesky Krumlov (16 miles/27 km)
Transfer from Prague to Ceske Budejovice (150 km = 98 miles by minibus or car), cycling from Ceske Budejovice to Cesky Krumlov (27 km = 16 miles),checking in at the hotel, sightseeing in Cesky Krumlov, dinner at town, adaptation of bicycles to match to bikers' body dimensions, practical training in safe cycling (guided group tours only). 
Overnight in Cesky Krumlov.   

Day 3: Cesky Krumlov - Trebon (38 miles/61 km) 
Optional visit of the castle and garden in the morning. Route leads through the beautiful hilly landscape surrounding Cesky Krumlov. However, the closer you get to Trebon area, the flatter the landscape becomes. A scenic ride through a picturesque landscape ends in Trebon, also well-known as a major spa resort. In Trebon, you will check in to your hotel and you can visit the Schwarzenberg Tomb. In case you would like to relax in a spa, we can arrange a massage, whirlpool or other services at Trebon's wellness centre.We also recommend an evening walk around the Renaissance town.
Overnight in Trebon. 

Day 4: Trebon - Telc (48 miles/78 km) 
Optional tour of Trebon chateau in the morning. The trail winds along many ponds and man-made lakes, so typical of this region, to Perslak, the most northern point of Austria. You will follow the border with Austria on the Greenways trail passing through Nova Bystrice, where you will have lunch. From Nova Bystrice the trail will take you through the forests of the National Park called Czech Canada. The day ends in Telc, a Renaissance town registered on the UNESCO Cultural Heritage List. Houses on the main square in Telc, with facades decorated with typically renaissance sgraffiti, form the best-preserved Renaissance square in the Czech Republic. It is extremely interesting to compare the differences between the towns of Trebon, Cesky Krumlov and Telc. 
Overnight in Telc. 

Day 5: Telc - Vranov (35 miles/54 km) 
Optional tour of Telc chateau in the morning. You will ride through several charming villages typical for this area of the country. We will cycle gently through the region of South Moravia. We will stay overnight in Vranov which is situated near a dam.
Overnight in Vranov. 

Day 6: Vranov - Znojmo (23 miles/38 km)
You will cycle on the Greenways trail following the river Dyje and the southern Czech border with Austria. This very beautiful trail leads through the national park of Dyje. Znojmo is the gateway to the region of South Moravia, a region of wine production. Check-in to Znojmo hotel, followed by a walk round the historical centre of Znojmo in the evening.
Overnight in Znojmo.  

Day 7: Znojmo - Mikulov (43 miles/70 km) This flatland region is a traditional vine-growing area and there are many wine cellars. Dinner is usually arranged in a restaurant and includes a wine tasting. Mikulov is a town with a rich history, a beautiful castle and an historical square. Check-in to Mikulov hotel in late afternoon, leisure time in the evening.
Overnight in Mikulov. 

Day 8: Mikulov - Vienna (31 miles/50 km)
You cross the border at the Mikulov border checkpoint, we spend the rest of the day in Austria. The ride in Austria is, to begin, very similar to the Czech section. There are vineyards, fields and small villages along the trail. Experienced bikers can reach the Vienna hotel by bike. We recommend finishing the cycling part of the trail in Poysdorf (25 km) or in Mistelbach (48 km) and travelling by car or minibus to Vienna. For Self Guided Tours you should agree in advance with the AVE representative if you want to cycle all the way to Vienna or where you want to meet the driver taking you to Vienna, skipping the last cycling part of the tour. The official tour programme ends with a check-in to your Vienna hotel. 

Day 9: Vienna or Prague
The tour ends with breakfast. 

Dates: Guided

May 5; Jul 28; Aug 25; Sep 22, 2013. 

Dates: Self-guided

Daily: Apr 1- Oct 31, 2013

This tour requires a minimum of 2 people. 

Route Map: Guided

Route Map: Self-guided

Packages and Prices: Guided

Tour package (guided)
Per person, double occupancy €978 Single room supplement (1 person/1 room) €163 Bike Rentals Hybrid touring bike €70 Mountain bike €70 Electrically assisted bike €112 Tandem bike €112 Tag-along €28 Child seat €21 Equipment included free with all rentals €0

Packages and Prices: Self-guided

Tour package (self-guided)
This tour requires a minimum of 2 people.
Per person, double occupancy €847 Single room supplement (1 person/1 room) €157 Bike Rentals Hybrid touring bike €70 Mountain bike €70 Electrically assisted bike €112 Tandem bike €112 Tag-along €28 Child seat €21 Equipment included free with all rentals €0

Included Services: Guided

• Specialized AVE bicycle tour leader during all biking days
• 8-nights accommodation in selected standard class hotels and pensions 
• Buffet breakfast on all days
• Dinners with drinks except the last night
• Refreshments in the supporting vehicle (soft drinks, snacks, sweets, fruit)
• Water for bike-flasks
• Welcome briefing on the first day
• Maps of Prague and towns of accommodation on the tour (per room)
• Transfer from Prague to start of tour
• Detailed cycling maps and town maps (on request)
• Programme and Route Book (per room)
• Practical bike ride safety training
• Technical service on the route
• First aid - health service on the route
• Support minibus
• All transportation of participants and their luggage and bicycles during the tour

Included Services: Self-guided

• 8-night accommodation in selected standard class hotels and pensions 
• Buffet breakfast on all days 
• Detailed town maps 
• Detailed cycling maps (per room)
• Programme and English route book (per room) 
• Bicycle repair kit (per room) 
• Transportation of participants, their luggage and bicycles from Prague to the starting point of the bike route
• Transportation of luggage between hotels 
• 24 hour hotline assistance service 
• GPS set with recorded routes, batteries, battery charger (on request)

Hotels: Guided

These are sample hotels and may vary based on availability. 

Ave Hotels, Prague
www.avehotels.cz 

Gardena, Cesky Krumlov
http://www.pensiongardena.com/

Bily Jednorozec, Trebon
http://www.bilyjednorozec.eu/

Bohemia, Trebon
http://www.bohemia-regent.cz

Hotel Anton, Telc
http://www.hotel-anton.cz

Solnice, Znojmo
http://www.penzionsolnice.cz

Interested in visiting other areas before or after your tour? Visit our hotels page to learn more about lodging options. 

Hotels: Self-guided

These are sample hotels and may vary based on availability. 

Ave Hotels, Prague
www.avehotels.cz 

Gardena, Cesky Krumlov
http://www.pensiongardena.com/

Bily Jednorozec, Trebon
http://www.bilyjednorozec.eu/

Bohemia, Trebon
http://www.bohemia-regent.cz

Hotel Anton, Telc
http://www.hotel-anton.cz

Solnice, Znojmo
http://www.penzionsolnice.cz

Interested in visiting other areas before or after your tour? Visit our hotels page to learn more about lodging options. 

Bike Rentals: Guided

We offer at least 24-speed gear Trekking/touring or MTB bike and City bikes (Author and Specialized, Leader Fox).

All bikes contain suspended fork and a rear rack with panniers to store your spare clothes, camera and other equipment.

You will receive your rental bike on first day of the tour and return it before you go home. You need a credit card as a guarantee on Self Guided tour. All bikes are provided with chain locks. If a rental bicycle gets stolen or damaged, we will hold the client responsible. If your insurance does not cover this event, you will have to pay the costs yourself.

Bike Rentals: Self-guided

We offer at least 24-speed gear Trekking/touring or MTB bike and City bikes (Author and Specialized, Leader Fox).

All bikes contain suspended fork and a rear rack with panniers to store your spare clothes, camera and other equipment.

You will receive your rental bike on first day of the tour and return it before you go home. You need a credit card as a guarantee on Self Guided tour. All bikes are provided with chain locks. If a rental bicycle gets stolen or damaged, we will hold the client responsible. If your insurance does not cover this event, you will have to pay the costs yourself.

Surface and Terrain: Guided

This route combines roads without traffic, paved path as well some short off-road sections.

The tour is rated Moderate, includes generally rolling or hilly terrain with average daily distances up to 45 miles (70 km). It is for cyclists in good physical condition.

Surface and Terrain: Self-guided

This route combines roads without traffic, paved path as well some short off-road sections.

The tour is rated Moderate, includes generally rolling or hilly terrain with average daily distances up to 45 miles (70 km). It is for cyclists in good physical condition.

How To Get There: Guided

Tour start:
Nearest airport:

• Prague (PRG)

Tour end:
Nearest airport:

• Vienna 

Tips on getting to and from your tour

How To Get There: Self-guided

Tour start:
Nearest airport:

• Prague (PRG)

Tour end:
Nearest airport:

• Vienna 

Tips on getting to and from your tour

Weather: Guided

Weather Underground offers information on average and record temperatures at many destinations throughout the globe. Type a destination in the search box and enter a travel date range to learn about seasonal weather patterns.

Get weather information.

Weather: Self-guided

Weather Underground offers information on average and record temperatures at many destinations throughout the globe. Type a destination in the search box and enter a travel date range to learn about seasonal weather patterns.

Get weather information.

Tour Company Background: AVE Travel: Guided

AVE a.s. , founded on April 22, 1990, is one of the biggest Tour operators in the Czech Republic. During its successful existence, the company has been growing dynamically, developing new services and improving the existing ones, and has been trying to meet the increasingly demanding needs of the customers. 

Since the year 2003 (141,515 customers, which makes it a Number Five on the TOP 50 Czech travel agents and agencies list according to the results of a survey carried out by MAG Consulting and COT media) is AVE a.s. one of the biggest company in travel industry in Czech republic. 

The number of our staff has been ranging from 120 employees since 1992. Our employees speak fluent English, German, French, Italian, Russian, Spanish. 

For the past ten years AVE has been organizing active holiday programmes for groups and individuals, especially guided and self-guided bike tours. 

Due to the boom in low-cost flights, the trend for active holidaying, the growth in the popularity of mountain biking and the yearly improvement and expansion of AVE services, we have been pleased to note a rapid growth in demand for our bike tours. In May 2004, a further reason to travel to the Czech Republic occurred when the country became a member of the European Union. Many visitors are interested not only in the capital, Prague, but also in the other popular tourist destinations including the spectacular countryside, the great outdoors and the national parks. 

Since foreigners are mostly interested in Prague, which is indeed a great destination in itself, they most frequently come by plane, rail or road to Prague. This is why our bike trips and tours start and finish mostly in Prague. Nevertheless, we can adapt the trips to your request, if you fly to/from Brno, Vienna or Dresden. 

Tour Company Background: AVE Travel: Self-guided

AVE a.s. , founded on April 22, 1990, is one of the biggest Tour operators in the Czech Republic. During its successful existence, the company has been growing dynamically, developing new services and improving the existing ones, and has been trying to meet the increasingly demanding needs of the customers. 

Since the year 2003 (141,515 customers, which makes it a Number Five on the TOP 50 Czech travel agents and agencies list according to the results of a survey carried out by MAG Consulting and COT media) is AVE a.s. one of the biggest company in travel industry in Czech republic. 

The number of our staff has been ranging from 120 employees since 1992. Our employees speak fluent English, German, French, Italian, Russian, Spanish. 

For the past ten years AVE has been organizing active holiday programmes for groups and individuals, especially guided and self-guided bike tours. 

Due to the boom in low-cost flights, the trend for active holidaying, the growth in the popularity of mountain biking and the yearly improvement and expansion of AVE services, we have been pleased to note a rapid growth in demand for our bike tours. In May 2004, a further reason to travel to the Czech Republic occurred when the country became a member of the European Union. Many visitors are interested not only in the capital, Prague, but also in the other popular tourist destinations including the spectacular countryside, the great outdoors and the national parks. 

Since foreigners are mostly interested in Prague, which is indeed a great destination in itself, they most frequently come by plane, rail or road to Prague. This is why our bike trips and tours start and finish mostly in Prague. Nevertheless, we can adapt the trips to your request, if you fly to/from Brno, Vienna or Dresden. 

Terms and Conditions: AVE Travel: Guided

Cancellation of the Travel Contract 
On the Client's Side-Cancellation must be made in writing. 

Cancellation rules in 2012

• Until 21 days before the tour start: 10% tour price 
• Between 20 days and 14 days before the tour start: 50% of tour price 
• Between 13 days and 7 days before the tour start: 80% of tour price 
• Between 6 days and arrival day or in case of interruption of the tour: 100% of tour price

This information is subject to our receipt of a written notification of your cancellation. 

AVE recommends that Clients purchase insurance against irrecoverable cancellation costs (in case of illness). 

Cancellation on AVE's Side 
AVE is responsible to the Client for providing the agreed services. In case of extraordinary circumstances, AVE reserves the right to change the program of the purchased tour and related services. In the event that AVE is unable to provide the agreed services, AVE is obliged to supply replacement services or secure a discount. The Client claims the discount in written or verbal form. AVE documents this by means of a letter of dispute. 

AVE Ltd. (hereinafter „AVE“) and the Client (hereinafter „the Client“) enter into an agreement in accordance with the Civil Code and the Commercial Code of the Czech Republic and with Law No.159/1999 CO. This agreement is further modified by the following AVE Booking Terms and Conditions, which are an integral part of the Travel Contract made between the Client and AVE. Upon conclusion of the Travel Contract, the Client agrees to the following conditions which are also relevant for fellow travelers as stated in the Travel Contract. 

Price of Tours 
Prices of tours are in EUROs (€), include VAT and statutory insurance in accordance with Law No.159/1999 St. against bankruptcy. Payments can also be remitted in any other transferable currency. 

Special Provisions Concerning Bicycle Tours 
By their nature, cycle tours allow for alternatives and a substantial degree of flexibility. Therefore, outline itineraries given for each bike tour must be taken as an indication of what each group should achieve, and not as a contractual obligation on the part of AVE. Changes to the itinerary may be caused by mechanical breakdown, weather, border restrictions, sickness, or other unforeseeable circumstances. 

It is a fundamental condition of joining any AVE bike tour that you accept this flexibility, and acknowledge that delays and alterations as well as their results, such as inconvenience, discomfort, or disappointment, are possible: AVE will always endeavor to provide suitable alternative arrangements. If it is impossible to make alternative arrangements, or if a passenger is unable or does not choose for good reasons to complete an itinerary outlined for a bike tour, AVE is not liable for supplying alternative itineraries, excursions, accommodation, services or staff for the period when the Client is not present with the group. However, AVE will arrange transportation back to Prague in these circumstances, if the Client wishes. 

On AVE cycle tours, it is essential that Clients abide by the authority of the tour leader, who represents AVE. Completing the AVE order form signifies the Client’s agreement to this, and if the Client commits any illegal act when on the bike tour, or if, in the reasonable opinion of the tour leader, the Client’s behavior causes or is likely to cause danger, distress or annoyance to him/herself or others, AVE may terminate the Client’s travel arrangements without any liability on AVE’s part. If the Client has any condition, medical or otherwise, that may affect his/her or other people's enjoyment of the bike tour, it is essential that he or she advises AVE of this at the time of booking. 

Before coming on the cycle tour, the Client must be covered by insurance, which must include adequate coverage for baggage, medical expenses and the cost of repatriation, should he or she become too ill to continue, including helicopter rescue and air ambulance. If the Client joins the bike tour without adequate insurance he or she may not be allowed to continue on the bike tour, with no right of refund. The Client is required to carry proof of insurance at all times and produce it if reasonably requested by AVE employees or suppliers. 

AVE is liable to the Client for any damage caused by AVE's failure to perform the terms of contract or by AVE's improper performance of the contract, unless that failure is: 

• Attributable to the Client or to a third party unconnected with the provision of the services and it is unforeseeable or unavoidable. 
• Due to unusual and unforeseeable circumstances beyond our control that could not have been avoided even if all due care had been taken or due to an event which even with all due care could not have been foreseen or forestalled. 

In the event of a bicycle (whether hired or not) being lost or delayed on the outward journey, AVE shall not be responsible financially or otherwise for the inability of the passenger to continue with their bike tour, or loss of enjoyment, unless such a loss or delay is due to the negligence of AVE or its staff and suppliers. AVE shall endeavor to make alternative arrangements for the Client, but if it is impossible to make alternative arrangements or if a passenger is unable or does not choose for good reason to accept such changes, AVE will arrange transportation back to Prague, if he or she wishes. 

Bike Rental Conditions 
The bicycle, including all accessories supplied, is let out on hire. The Renter undertakes not to misuse the bicycle and to return it with all accessories in the same condition as when received (ordinary wear and tear excepted). AVE shall be entitled to charge the Renter for any damage caused to the bicycle during the period of hire. In the event of a breakdown, other than as a result of the Renter's misuse, AVE will use its best endeavors to repair or procure the repair of the bicycle. 

Notwithstanding claims for personal injury or death, AVE shall not be liable for any damage or loss whatsoever, through breakdown or other defects in the bicycle or other circumstances beyond AVE's control. The Renter shall be liable to AVE with respect to all costs, claims, expenses and demands, which he or she may suffer or incur and which arise directly or indirectly from use of the bicycle during the period of hire. AVE reserves the right to charge the Renter for partial or full settlement of any such claim. In the event of the bicycle being stolen or lost, AVE reserves the right to call upon the Renter to be liable to AVE for the replacement value of the bicycle, being not less than 500 EUR (€). 

The Renter must be over 15 and under 75 years of age, and must ensure that the bicycle is adequately secured when not in use. He or she must not use the bicycle whilst under the influence of drink or drugs, and must endeavor to immediately notify AVE in the event of breakdown or loss of the bicycle. 

Complaints 
The Client has the right to complain in the event of imperfect or incomplete services. The Client must relay such complaint to the tour leader or to the provider of the services as soon as it happens, so that reparation can be made immediately. Whenever it is not possible to settle a claim on the spot, it is necessary to write a letter of complaint presenting the reason for the claim, the name of the person to whom the claim was made and the date of the claim. This letter of complaint has to be approved by the tour leader or by a services provider. The letter of complaint or verbal claim must be presented no later than three months after the end of the tour. The cancellation proceedings cannot be carried out and the claim cannot be accepted without a letter of complaint or by a verbal claim. 

Insurance 
Insurance for AVE bankruptcy according to the law 159/99St is included in the price of the tour. Arrangements for travel insurance (health insurance, insurance for harm done, baggage insurance, casualty insurance and insurance against irrecoverable cancellation costs) are the responsibility of the Client. The tour leader has the right to exclude a Client from the tour in the event of a breach of the law or a breach of the travel contract, or if he or she disturbs the tour in spite of previous warnings of the possibility of his or her exclusion from the tour. 

Validity 
By completing the Travel Contract the Client agrees that, if necessary, AVE may pass his or her confidential data to third parties who participate in the specific bike tour, which he or she has booked (for example, hotels). This information will not be used for any other purpose, nor will it be passed to any other parties. 
The booking conditions may only be waived or amended by written mutual agreement.

When the Client completes the order form he or she agrees to accept all these Terms and Conditions; when AVE accepts his or her booking, AVE agrees to carry out its obligations to him or her as defined in the information provided to the Client. Both sides of this agreement are made subject to and must be interpreted and enforced according to the non-exclusive law and jurisdiction of the Czech Republic. 

The AVE Booking Terms and Conditions for attending AVE tours come into effect as of April 1st, 2008 until the date of its change or its appeal. 

Terms and Conditions: AVE Travel: Self-guided

Cancellation of the Travel Contract 
On the Client's Side-Cancellation must be made in writing. 

Cancellation rules in 2012

• Until 21 days before the tour start: 10% tour price 
• Between 20 days and 14 days before the tour start: 50% of tour price 
• Between 13 days and 7 days before the tour start: 80% of tour price 
• Between 6 days and arrival day or in case of interruption of the tour: 100% of tour price

This information is subject to our receipt of a written notification of your cancellation. 

AVE recommends that Clients purchase insurance against irrecoverable cancellation costs (in case of illness). 

Cancellation on AVE's Side 
AVE is responsible to the Client for providing the agreed services. In case of extraordinary circumstances, AVE reserves the right to change the program of the purchased tour and related services. In the event that AVE is unable to provide the agreed services, AVE is obliged to supply replacement services or secure a discount. The Client claims the discount in written or verbal form. AVE documents this by means of a letter of dispute. 

AVE Ltd. (hereinafter „AVE“) and the Client (hereinafter „the Client“) enter into an agreement in accordance with the Civil Code and the Commercial Code of the Czech Republic and with Law No.159/1999 CO. This agreement is further modified by the following AVE Booking Terms and Conditions, which are an integral part of the Travel Contract made between the Client and AVE. Upon conclusion of the Travel Contract, the Client agrees to the following conditions which are also relevant for fellow travelers as stated in the Travel Contract. 

Price of Tours 
Prices of tours are in EUROs (€), include VAT and statutory insurance in accordance with Law No.159/1999 St. against bankruptcy. Payments can also be remitted in any other transferable currency. 

Special Provisions Concerning Bicycle Tours 
By their nature, cycle tours allow for alternatives and a substantial degree of flexibility. Therefore, outline itineraries given for each bike tour must be taken as an indication of what each group should achieve, and not as a contractual obligation on the part of AVE. Changes to the itinerary may be caused by mechanical breakdown, weather, border restrictions, sickness, or other unforeseeable circumstances. 

It is a fundamental condition of joining any AVE bike tour that you accept this flexibility, and acknowledge that delays and alterations as well as their results, such as inconvenience, discomfort, or disappointment, are possible: AVE will always endeavor to provide suitable alternative arrangements. If it is impossible to make alternative arrangements, or if a passenger is unable or does not choose for good reasons to complete an itinerary outlined for a bike tour, AVE is not liable for supplying alternative itineraries, excursions, accommodation, services or staff for the period when the Client is not present with the group. However, AVE will arrange transportation back to Prague in these circumstances, if the Client wishes. 

On AVE cycle tours, it is essential that Clients abide by the authority of the tour leader, who represents AVE. Completing the AVE order form signifies the Client’s agreement to this, and if the Client commits any illegal act when on the bike tour, or if, in the reasonable opinion of the tour leader, the Client’s behavior causes or is likely to cause danger, distress or annoyance to him/herself or others, AVE may terminate the Client’s travel arrangements without any liability on AVE’s part. If the Client has any condition, medical or otherwise, that may affect his/her or other people's enjoyment of the bike tour, it is essential that he or she advises AVE of this at the time of booking. 

Before coming on the cycle tour, the Client must be covered by insurance, which must include adequate coverage for baggage, medical expenses and the cost of repatriation, should he or she become too ill to continue, including helicopter rescue and air ambulance. If the Client joins the bike tour without adequate insurance he or she may not be allowed to continue on the bike tour, with no right of refund. The Client is required to carry proof of insurance at all times and produce it if reasonably requested by AVE employees or suppliers. 

AVE is liable to the Client for any damage caused by AVE's failure to perform the terms of contract or by AVE's improper performance of the contract, unless that failure is: 

• Attributable to the Client or to a third party unconnected with the provision of the services and it is unforeseeable or unavoidable. 
• Due to unusual and unforeseeable circumstances beyond our control that could not have been avoided even if all due care had been taken or due to an event which even with all due care could not have been foreseen or forestalled. 

In the event of a bicycle (whether hired or not) being lost or delayed on the outward journey, AVE shall not be responsible financially or otherwise for the inability of the passenger to continue with their bike tour, or loss of enjoyment, unless such a loss or delay is due to the negligence of AVE or its staff and suppliers. AVE shall endeavor to make alternative arrangements for the Client, but if it is impossible to make alternative arrangements or if a passenger is unable or does not choose for good reason to accept such changes, AVE will arrange transportation back to Prague, if he or she wishes. 

Bike Rental Conditions 
The bicycle, including all accessories supplied, is let out on hire. The Renter undertakes not to misuse the bicycle and to return it with all accessories in the same condition as when received (ordinary wear and tear excepted). AVE shall be entitled to charge the Renter for any damage caused to the bicycle during the period of hire. In the event of a breakdown, other than as a result of the Renter's misuse, AVE will use its best endeavors to repair or procure the repair of the bicycle. 

Notwithstanding claims for personal injury or death, AVE shall not be liable for any damage or loss whatsoever, through breakdown or other defects in the bicycle or other circumstances beyond AVE's control. The Renter shall be liable to AVE with respect to all costs, claims, expenses and demands, which he or she may suffer or incur and which arise directly or indirectly from use of the bicycle during the period of hire. AVE reserves the right to charge the Renter for partial or full settlement of any such claim. In the event of the bicycle being stolen or lost, AVE reserves the right to call upon the Renter to be liable to AVE for the replacement value of the bicycle, being not less than 500 EUR (€). 

The Renter must be over 15 and under 75 years of age, and must ensure that the bicycle is adequately secured when not in use. He or she must not use the bicycle whilst under the influence of drink or drugs, and must endeavor to immediately notify AVE in the event of breakdown or loss of the bicycle. 

Complaints 
The Client has the right to complain in the event of imperfect or incomplete services. The Client must relay such complaint to the tour leader or to the provider of the services as soon as it happens, so that reparation can be made immediately. Whenever it is not possible to settle a claim on the spot, it is necessary to write a letter of complaint presenting the reason for the claim, the name of the person to whom the claim was made and the date of the claim. This letter of complaint has to be approved by the tour leader or by a services provider. The letter of complaint or verbal claim must be presented no later than three months after the end of the tour. The cancellation proceedings cannot be carried out and the claim cannot be accepted without a letter of complaint or by a verbal claim. 

Insurance 
Insurance for AVE bankruptcy according to the law 159/99St is included in the price of the tour. Arrangements for travel insurance (health insurance, insurance for harm done, baggage insurance, casualty insurance and insurance against irrecoverable cancellation costs) are the responsibility of the Client. The tour leader has the right to exclude a Client from the tour in the event of a breach of the law or a breach of the travel contract, or if he or she disturbs the tour in spite of previous warnings of the possibility of his or her exclusion from the tour. 

Validity 
By completing the Travel Contract the Client agrees that, if necessary, AVE may pass his or her confidential data to third parties who participate in the specific bike tour, which he or she has booked (for example, hotels). This information will not be used for any other purpose, nor will it be passed to any other parties. 
The booking conditions may only be waived or amended by written mutual agreement.

When the Client completes the order form he or she agrees to accept all these Terms and Conditions; when AVE accepts his or her booking, AVE agrees to carry out its obligations to him or her as defined in the information provided to the Client. Both sides of this agreement are made subject to and must be interpreted and enforced according to the non-exclusive law and jurisdiction of the Czech Republic. 

The AVE Booking Terms and Conditions for attending AVE tours come into effect as of April 1st, 2008 until the date of its change or its appeal.