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One-Stop Resource for Bike Tours in Europe - and Now Beyond!
Representing Overseas Bike Tour Companies
More Than 200 Tours in 40 Countries
Get our newsletter | Contact Us
Call (877) 462-2423 or (423) 756-8907
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| Type of tour: | Self-guided |
| Level: | Leisurely |
| Duration: | 6 Nights |
| Distance: | 20 Miles/day average |
| Dates: | Self-guided: Daily: Apr 1- Oct 31, 2012 |
| Tour price: | €870 |
| Start city: | Cabrieres Da Avignon, France |
| End city: | Cabrieres Da Avignon, France |
Stay for one week in a lovely bed and breakfast, while you enjoy GPS-supported tours in the beautiful Luberon Regional Park, Provence, Southern France. The area is renowned for its centuries old stone hill-top villages, its sunshine, olives, lavender, Mont Ventoux. Along with its quiet backroads and spectacular countryside, it makes for some of the best cycling you'll ever do.
This tour provides cyclists with flexibility, as guests select their daily rides from a Ride Directory. This means they can select rides that are suitable to their level of fitness (in length and difficulty), whilst choosing the rides that take them past the Provencal sights of interest to them. This flexibility means that if you want to be on the bike all day that’s possible, whilst if you want more "Tourism" that works too! And if you want lots of hills or easier flat terrain its no problem, since it's your choice. There is no one tour that appeals to all, so this way you really do the tour that you want!
The tours are GPS supported. Select your rides on a easy to use GPS systems and off you go. The clear color maps and direction indicators make them easy to use. So no need to bring along cumbersome maps, stopping at every corner; your time will be better spent "heads up" taking in the unique Luberon landscape.
On top of these benefits, you stay at a single base. There is no changing location every day - so no packing, unpacking and the usual logistics involved. You'll stay in a popular 17th-Century Provencal Farmhouse B&B. Enjoy 3 home-cooked dinners, and copious fresh French buffet breakfast outside under the vine pergola. You will also bike the real Provence, as they live in and bike this area all year long. So they know where to find the best rides, quiet backroads, that special restaurant or that village off the beaten track. This is not mass marketing, you are not a number; you will be given a real flavor of Provence. Hopefully the Real Provence guide and the Luberon food guide will point you in the right direction so you can get the most from your stay.
Stay for one week in a lovely bed and breakfast, while you enjoy GPS-supported tours in the beautiful Luberon Regional Park, Provence, Southern France. The area is renowned for its centuries old stone hill-top villages, its sunshine, olives, lavender, Mont Ventoux. Along with its quiet backroads and spectacular countryside, it makes for some of the best cycling you'll ever do.
This tour provides cyclists with flexibility, as guests select their daily rides from a Ride Directory. This means they can select rides that are suitable to their level of fitness (in length and difficulty), whilst choosing the rides that take them past the Provencal sights of interest to them. This flexibility means that if you want to be on the bike all day that’s possible, whilst if you want more "Tourism" that works too! And if you want lots of hills or easier flat terrain its no problem, since it's your choice. There is no one tour that appeals to all, so this way you really do the tour that you want!
The tours are GPS supported. Select your rides on a easy to use GPS systems and off you go. The clear color maps and direction indicators make them easy to use. So no need to bring along cumbersome maps, stopping at every corner; your time will be better spent "heads up" taking in the unique Luberon landscape.
On top of these benefits, you stay at a single base. There is no changing location every day - so no packing, unpacking and the usual logistics involved. You'll stay in a popular 17th-Century Provencal Farmhouse B&B. Enjoy 3 home-cooked dinners, and copious fresh French buffet breakfast outside under the vine pergola. You will also bike the real Provence, as they live in and bike this area all year long. So they know where to find the best rides, quiet backroads, that special restaurant or that village off the beaten track. This is not mass marketing, you are not a number; you will be given a real flavor of Provence. Hopefully the Real Provence guide and the Luberon food guide will point you in the right direction so you can get the most from your stay.
As you chose your own rides there is no fixed program to follow – you pick the rides that suit your capacities and what you want to see.
Here are examples of just four days cycling -- two days for each of the two extremes of cyclists (those who want more sightseeing than cycling, and those whose focus is on the cycling).
With dozens of rides loaded onto our GPS units, there are many more days cycling and sightseeing like this available.
Focus more on cycling:
Day 1
A long (3-hour) morning ride in the quiet and beautiful hills above Fontaine de Vaucluse, then along the river plane with its fruit orchards and beautiful villages (ideal for lunch). Maybe a dip in the pool before another ride (2 hours) taking in the famous Luberon hilltop villages and the old railway bike track. Dinner at the Farmhouse.
Day 2
Why not test yourself with the 6,700 feet (1,912 m) of Mont Ventoux, the Tour de France classic. Punch your time card at the bottom of the “Giant of Provence” then it's 13 miles (21 km) nonstop climbing, with the final 4 miles (6 km) at 10%! Punch your card and admire your time.
Less cycling, more tourism:
Day 1
Ride up to the ancient stone "village des bories" via the back roads, and then take in the stunning view of Gordes hilltop village. This is archetypal Provence village with its fountains, renaissance chateau, beautiful church and beautiful stone streets. Then head on down the hill to one of the many vineyards for some wine-tasting.
Day 2
Off for a ride to the atmospheric village of Fontaine de Vaucluse, and a walk along the crystal clear Sorgue river. Then onto to L’Isle Sur la Sorgue (known as "Venice of Provence"), with its many water ways, dozens of authentic antique shops and riverside restaurants. Finish off on the flat, through the orchards to the Farmhouse and a cool-off in the pool.
Daily: Apr 1- Oct 31, 2012
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You will stay in a 17th century farmhouse, which is a traditional Provence stone cottage, situated opposite the Luberon mountains on the outskirts of Coustellet village. Its location makes it ideal for exploring the Luberon Natural Park and the beautiful surrounding Provencal countryside and villages.
You have two category options:
- Category A: Rooms with private facilites
- Category B: Rooms with shared facilites
The rides take in the Park's famous spectacular hill top villages: Gordes, Ménerbes, Lacoste, Bonnieux. You will pass other great sights such as Fontaine de Vaucluse, Oppède le Vieux, Roussillon's Ochre Mines, the Fort de Buoux, the Abbaye de Senanque, the Cedar forest and much, much more. You are also within driving distance of the Tour de France's "Giant of Provence" classic Mont Ventoux, Les Baux de Provence, Glanum Roman village and Pont du Gard.
This accommodation ranks very highly on TripAdvisor, as they are currently 2nd out of 90 B&Bs in the Luberon. They have also been awarded the “Recommended” badge by TripAdvisor as 100% of our guests would recommend us to their friends.
The farmhouse has four guest rooms that are decorated in a traditional Provencal style, with either a double or two single beds and either ensuite or separate bathrooms (prices vary accordingly). All rooms have a flat screen TV, the necessary equipment for hot drinks, a hair dryer and heating. Bed linen, towels, dressing gowns and toiletries are all provided.
You will stay in a 17th century farmhouse, which is a traditional Provence stone cottage, situated opposite the Luberon mountains on the outskirts of Coustellet village. Its location makes it ideal for exploring the Luberon Natural Park and the beautiful surrounding Provencal countryside and villages.
You have two category options:
- Category A: Rooms with private facilites
- Category B: Rooms with shared facilites
The rides take in the Park's famous spectacular hill top villages: Gordes, Ménerbes, Lacoste, Bonnieux. You will pass other great sights such as Fontaine de Vaucluse, Oppède le Vieux, Roussillon's Ochre Mines, the Fort de Buoux, the Abbaye de Senanque, the Cedar forest and much, much more. You are also within driving distance of the Tour de France's "Giant of Provence" classic Mont Ventoux, Les Baux de Provence, Glanum Roman village and Pont du Gard.
This accommodation ranks very highly on TripAdvisor, as they are currently 2nd out of 90 B&Bs in the Luberon. They have also been awarded the “Recommended” badge by TripAdvisor as 100% of our guests would recommend us to their friends.
The farmhouse has four guest rooms that are decorated in a traditional Provencal style, with either a double or two single beds and either ensuite or separate bathrooms (prices vary accordingly). All rooms have a flat screen TV, the necessary equipment for hot drinks, a hair dryer and heating. Bed linen, towels, dressing gowns and toiletries are all provided.
The bikes included on this tour are Lapierre Wood Hybrid touring bikes, new from 2012. Equipment provided free with the rentals: Garmin bike GPS, climbing bars, saddle bag and carrier, water bottle, repair kit, spare tube, pump, combination lock and extra gel seat cover.
The bikes included on this tour are Lapierre Wood Hybrid touring bikes, new from 2012. Equipment provided free with the rentals: Garmin bike GPS, climbing bars, saddle bag and carrier, water bottle, repair kit, spare tube, pump, combination lock and extra gel seat cover.
The routes follow many small country lanes around the farmhouse, which are mostly very well maintained. The terrain is varied, among which are flat river deltas, rolling hills and small mountains. Approximately 80% of the tour is on quiet roads, 15% on dedicated bicycle paths and 5% on dirt or gravel roads. This tour is appropriate for hybrid bikes.
This tour is rated Leisure and is for cyclists in average physical condition.
The routes follow many small country lanes around the farmhouse, which are mostly very well maintained. The terrain is varied, among which are flat river deltas, rolling hills and small mountains. Approximately 80% of the tour is on quiet roads, 15% on dedicated bicycle paths and 5% on dirt or gravel roads. This tour is appropriate for hybrid bikes.
This tour is rated Leisure and is for cyclists in average physical condition.
Tour Start and End
Nearest airport: Marseilles, France or Avignon, Nice or Montpellier, France
Nearest train station: Avignon, France
The International airport in Marseilles is 50 minutes away from Coustellet. There are good connections from Paris.
You can take a TGV (high speed trains) from Paris to Avignon TGV station, then hire car or taxi to Coustellet (30 mins).
Tour Start and End
Nearest airport: Marseilles, France or Avignon, Nice or Montpellier, France
Nearest train station: Avignon, France
The International airport in Marseilles is 50 minutes away from Coustellet. There are good connections from Paris.
You can take a TGV (high speed trains) from Paris to Avignon TGV station, then hire car or taxi to Coustellet (30 mins).
With more than 40,000 monuments and 6,000 museums, France's history and tradition continue to thrive in Western Europe's largest country. Along with its history, France is at the forefront of modern development, a leader among European nations. A country of contrasts, France provides opportunities for all interests. Fashion, art and elegance prosper in the dynamic cities of Paris, Lyon, and Nice. Outside the cities, a variety of landscapes stretch over the remaining 80% of the country.
France's hexagonal shape is defined by the English Channel and Atlantic on the western coast with the Pyrenees and Alps sitting on the southwest and southeast borders. The Mediterranean Sea runs along the southern coast with the Rhine River flowing beside the German border. Visitors exploring the cities or countryside can bask in France’s pleasant climate, enjoying the stylish life, local wine and cuisine.
With more than 40,000 monuments and 6,000 museums, France's history and tradition continue to thrive in Western Europe's largest country. Along with its history, France is at the forefront of modern development, a leader among European nations. A country of contrasts, France provides opportunities for all interests. Fashion, art and elegance prosper in the dynamic cities of Paris, Lyon, and Nice. Outside the cities, a variety of landscapes stretch over the remaining 80% of the country.
France's hexagonal shape is defined by the English Channel and Atlantic on the western coast with the Pyrenees and Alps sitting on the southwest and southeast borders. The Mediterranean Sea runs along the southern coast with the Rhine River flowing beside the German border. Visitors exploring the cities or countryside can bask in France’s pleasant climate, enjoying the stylish life, local wine and cuisine.
Provence Cycling Holidays is a family run business. Initially the company began as a very successful B&B business, gaining the ranking of 2nd of 105 B&Bs in the Luberon area on Trip Advisor. For the last 2 years, they have begun running GPS guided bike holidays based at their B&B and its proving very popular. Their strengths include excellant local knowledge, personalized service, a pretty farmhouse and a beautiful area to cycle in.
Provence Cycling Holidays is a family run business. Initially the company began as a very successful B&B business, gaining the ranking of 2nd of 105 B&Bs in the Luberon area on Trip Advisor. For the last 2 years, they have begun running GPS guided bike holidays based at their B&B and its proving very popular. Their strengths include excellant local knowledge, personalized service, a pretty farmhouse and a beautiful area to cycle in.
Before you book your holiday we ask you to read the following Terms & Conditions, as these form the basis of your contract with Provence Cycling Holidays (PCH), laying out both parties' responsibilities.
1. CANCELLATION PROCEDURE
CANCELLATION BY US:
- In the unlikely event that we have to cancel your holiday we will of course provide you with a full refund of all monies paid by you. Plus we will give you the following reductions on a future holiday:
If we cancel between 59 & 41 days before your holiday start date - we will give you a 5% holiday reduction.
If we cancel between 40 & 21 days before your holiday start date - we will give you a 10% holiday reduction.
If we cancel less than 20 days before your holiday start date - we will give you a 15 % holiday reduction.
These future reductions are valid for the person(s) on the original cancelled booking only.
CANCELLATION BY YOU:
- Cancellations need to be made in writing to our Coustellet postal address. Once your cancellation received the following criteria will apply: Received more than 60 days before your holiday start date - loss of deposit
Between 59 & 41 days before your holiday start date - loss of 50% of the total booking price
Between 40 & 21 days before your holiday start date - loss of 75% of the total booking price
Less than 20 days before your holiday start date - loss of 100% of the total booking price
- No refunds will be made once the holiday has started.
- We can not be held responsible for bad weather and other factors out of our control. If we were to have bad weather and you decide no cycling is possible we will suggest alternative activities.
- These refund conditions apply to all persons on the booking, including bookings for more than 1 person.
- A single refund for the entire amount will be made to person who made the booking. Payment will be made by French Euro cheque.
- In the event of a partial cancellation to a room (where only 1 of the 2 persons cancels), the single person surcharge will be applicable to the remaining person. This fee will be due as soon as possible and before the holiday start date.
2. YOUR RESPONSIBILITIES
- Bookings will only be made by persons that are physically fit, are used to riding, and handling, a bike and are capable of participating in a cycling holiday. If you have any health doubts you will make the necessary medical checks with your doctor prior to booking.
- In order to maintain safety we ask that you follow our advice if we have concerns over the rides chosen and your ability, and that you act in a safe and prudent manner at all times.
- In order to avoid accidents you will give the road and traffic conditions your full attention, only soliciting your GPS system when it is safe to do so.
- Map directions may contain errors - if in doubt you must stop in a safe place to solicit your GPS.
- Taking part in our cycling holiday is done entirely at your own risk. Provence Cycling Holidays (PCH) can not be held responsible for any injuries, loss or damages that occur during your holiday.
- PCH will supply bike helmets which should be used at all times whilst on the bike.
- We keep the use of the busier roads to a minimum, however, some use may be needed. During such times your full care & attention is required for your own safety.
- All persons should behave in a suitable manner in relation to all other persons & all properties. If in our reasonable opinion a person behaves in a such away to cause distress or danger to another person, or unreasonable damage to property, we reserve the right to bring their stay to an end and ask them to leave the accommodation. No reimbursement will be made for any expenses incurred: travel, accommodation, meals, replacement holiday etc. No refunds will be made for curtailment.
3. BOOKING & PAYMENT PROCEDURE
- Prices shown relate to the price for 1 person on the basis of 2 adults sharing a double room.
- A surcharge will be made for single occupancy.
- Your signing of the booking confirmation implies that all persons on the booking form have seen the Terms & Conditions and accept them.
4. CHANGES TO BOOKINGS
CHANGE BY YOU:
- All changes to bookings must be made in writing to our Coustellet postal address.
- We will of course do our best to accommodate your change request, however, this may not always be possible. Where changes are possible we will levy no extra fee.
- If the change is not possible and you need to cancel your holiday, then the normal cancellations conditions will apply.
CHANGE BY US:
- Unfortunately errors may occur and changes may be needed once bookings have been made. We make every effort to keep these changes to a minimum but In such an event we reserve the right to make changes and cancel a booking(s) if necessary. If a significant change is made (change of date or cancellation) you will have the following choice:
1. Accept the change(s).
2. Take a full refund.
- Plus we will give you a 10% discount on a future holiday. These future reductions are valid for the person(s) concerned by the amended booking only.
5. ACCOMMODATION
- Accommodation is at our farmhouse in Coustellet. It is based on a bed & breakfast formula with a 3 course evening meal every 2nd night (including soft drinks & wine).
- Rooms are all double with either a double bed or two single beds - there are no single rooms.
- Two rooms have ensuite bathrooms & two rooms share one other bathroom.
- All rooms have a television, hairdryer & the necessary for tea & coffee.
- Bed linen, towels, dressing gowns & basic bathroom toiletries are also supplied.
- Prices are per person and based on two adults sharing 1 room. There is a surcharge for single occupancy.
- Arrivals are from 4pm, Departures are by 11am.
6. EQUIPMENT
- For the duration of your holiday we will provide you with a quality hybrid bike, essential bike equipment (helmet, repair kit, pump, bottle etc) and a GPS system, all in good working order. All reasonable care must be taken to avoid damage or loss to said equipment. Any loss, damage or theft of equipment must be paid for at the end of the holiday based on quotes recieved from our suppliers.
- Our bikes are fully maintained and checked before your arrival. We ask you to confirm that your bike is in full working order before its first use and to check it before each day's use. Any faults must be reported to us immediately and before any further use.
- If you bring your own bike we can not be responsible for mechanical problems - you should therefore ensure that your bike is in full working order. Although we will of course provide emergency back up and transport should you need it. If a replacement hire bike is required we will supply one if it is available at an extra cost; if not we will solicit local suppliers. Replacement bike hire costs are at the client's charge.
- We will also loan you a copy of our tourism guide and our ride directory to help you select your rides - these are our intellectual property & must not be taken off the premises, copied, scanned or disclosed to a third party.
7. EMERGENCY BACK UP & TRANSPORT
- Provence is hot during the Summer months- it is therefore essential that you take the necessary measures to stay hydrated. For your use we supply bike water bottles, there are numerous shops, cafes & fountains where these can be topped up.
- Our GPS guided holidays include emergency back up and transport for you whilst out on your bikes should you need it. We will provide support for:
1. mechanical breakdowns - other than thrown chains or flat tyres (we will show you how to quickly mend these at your induction).
2. minor illnesses & accidents - that mean you can not or do not feel comfortable continuing your ride. Of course for serious accidents you would call the local emergency services number that we provide.
- In order to get support as quickly as possible you should bring a suitable mobile phone with you.
8. TRAVEL INSURANCE
- Please ensure that you have adequate travel insurance to cover you for your cycling tour.
- PCH is not liable to refund any monies due to the curtailment of a guest's holiday.
- Guests are responsible for any loss, damage or theft of their bicycles, equipment or GPS systems (up to their full replacement value depending on the problem). Note that we supply quality bike locks to secure your bikes. Our GPS systems are solidly fixed to the bars, but can be easily released for touring on foot.
9. EXCLUSIONS
- Our price does not include all other holiday expenses such as: transportation to us, hire cars, lunches, drinks outside of breakfasts & supplied dinners, travel & medical insurance, entrance fees to sights etc.
10. CUSTOMER COMPLAINTS
- We will always do our maximum do ensure you enjoy your holiday. If however there is a problem with your stay we ask that you inform us as soon as possible during your stay, so that we have a chance to put it right.
11. WEBSITE
- We make every effort to ensure that all the information on our web site is accurate. Some errors may, however, exist. Or by the time that you book, certain elements may have changed. We therefore ask that you check all details at the time of booking to ensure that you get the holiday that you are expecting.
12. PRIVACY
- All information received from you will be treated in a confidential manner and not released to any third parties.
- Your contact information may periodically be used by us for the marketing of future holidays. If you wish to be taken off our listings please let us know.
- We occasionally take photos of our guests to be used on our promotional material - if you do not want to feature in these please let us know.
Before you book your holiday we ask you to read the following Terms & Conditions, as these form the basis of your contract with Provence Cycling Holidays (PCH), laying out both parties' responsibilities.
1. CANCELLATION PROCEDURE
CANCELLATION BY US:
- In the unlikely event that we have to cancel your holiday we will of course provide you with a full refund of all monies paid by you. Plus we will give you the following reductions on a future holiday:
If we cancel between 59 & 41 days before your holiday start date - we will give you a 5% holiday reduction.
If we cancel between 40 & 21 days before your holiday start date - we will give you a 10% holiday reduction.
If we cancel less than 20 days before your holiday start date - we will give you a 15 % holiday reduction.
These future reductions are valid for the person(s) on the original cancelled booking only.
CANCELLATION BY YOU:
- Cancellations need to be made in writing to our Coustellet postal address. Once your cancellation received the following criteria will apply: Received more than 60 days before your holiday start date - loss of deposit
Between 59 & 41 days before your holiday start date - loss of 50% of the total booking price
Between 40 & 21 days before your holiday start date - loss of 75% of the total booking price
Less than 20 days before your holiday start date - loss of 100% of the total booking price
- No refunds will be made once the holiday has started.
- We can not be held responsible for bad weather and other factors out of our control. If we were to have bad weather and you decide no cycling is possible we will suggest alternative activities.
- These refund conditions apply to all persons on the booking, including bookings for more than 1 person.
- A single refund for the entire amount will be made to person who made the booking. Payment will be made by French Euro cheque.
- In the event of a partial cancellation to a room (where only 1 of the 2 persons cancels), the single person surcharge will be applicable to the remaining person. This fee will be due as soon as possible and before the holiday start date.
2. YOUR RESPONSIBILITIES
- Bookings will only be made by persons that are physically fit, are used to riding, and handling, a bike and are capable of participating in a cycling holiday. If you have any health doubts you will make the necessary medical checks with your doctor prior to booking.
- In order to maintain safety we ask that you follow our advice if we have concerns over the rides chosen and your ability, and that you act in a safe and prudent manner at all times.
- In order to avoid accidents you will give the road and traffic conditions your full attention, only soliciting your GPS system when it is safe to do so.
- Map directions may contain errors - if in doubt you must stop in a safe place to solicit your GPS.
- Taking part in our cycling holiday is done entirely at your own risk. Provence Cycling Holidays (PCH) can not be held responsible for any injuries, loss or damages that occur during your holiday.
- PCH will supply bike helmets which should be used at all times whilst on the bike.
- We keep the use of the busier roads to a minimum, however, some use may be needed. During such times your full care & attention is required for your own safety.
- All persons should behave in a suitable manner in relation to all other persons & all properties. If in our reasonable opinion a person behaves in a such away to cause distress or danger to another person, or unreasonable damage to property, we reserve the right to bring their stay to an end and ask them to leave the accommodation. No reimbursement will be made for any expenses incurred: travel, accommodation, meals, replacement holiday etc. No refunds will be made for curtailment.
3. BOOKING & PAYMENT PROCEDURE
- Prices shown relate to the price for 1 person on the basis of 2 adults sharing a double room.
- A surcharge will be made for single occupancy.
- Your signing of the booking confirmation implies that all persons on the booking form have seen the Terms & Conditions and accept them.
4. CHANGES TO BOOKINGS
CHANGE BY YOU:
- All changes to bookings must be made in writing to our Coustellet postal address.
- We will of course do our best to accommodate your change request, however, this may not always be possible. Where changes are possible we will levy no extra fee.
- If the change is not possible and you need to cancel your holiday, then the normal cancellations conditions will apply.
CHANGE BY US:
- Unfortunately errors may occur and changes may be needed once bookings have been made. We make every effort to keep these changes to a minimum but In such an event we reserve the right to make changes and cancel a booking(s) if necessary. If a significant change is made (change of date or cancellation) you will have the following choice:
1. Accept the change(s).
2. Take a full refund.
- Plus we will give you a 10% discount on a future holiday. These future reductions are valid for the person(s) concerned by the amended booking only.
5. ACCOMMODATION
- Accommodation is at our farmhouse in Coustellet. It is based on a bed & breakfast formula with a 3 course evening meal every 2nd night (including soft drinks & wine).
- Rooms are all double with either a double bed or two single beds - there are no single rooms.
- Two rooms have ensuite bathrooms & two rooms share one other bathroom.
- All rooms have a television, hairdryer & the necessary for tea & coffee.
- Bed linen, towels, dressing gowns & basic bathroom toiletries are also supplied.
- Prices are per person and based on two adults sharing 1 room. There is a surcharge for single occupancy.
- Arrivals are from 4pm, Departures are by 11am.
6. EQUIPMENT
- For the duration of your holiday we will provide you with a quality hybrid bike, essential bike equipment (helmet, repair kit, pump, bottle etc) and a GPS system, all in good working order. All reasonable care must be taken to avoid damage or loss to said equipment. Any loss, damage or theft of equipment must be paid for at the end of the holiday based on quotes recieved from our suppliers.
- Our bikes are fully maintained and checked before your arrival. We ask you to confirm that your bike is in full working order before its first use and to check it before each day's use. Any faults must be reported to us immediately and before any further use.
- If you bring your own bike we can not be responsible for mechanical problems - you should therefore ensure that your bike is in full working order. Although we will of course provide emergency back up and transport should you need it. If a replacement hire bike is required we will supply one if it is available at an extra cost; if not we will solicit local suppliers. Replacement bike hire costs are at the client's charge.
- We will also loan you a copy of our tourism guide and our ride directory to help you select your rides - these are our intellectual property & must not be taken off the premises, copied, scanned or disclosed to a third party.
7. EMERGENCY BACK UP & TRANSPORT
- Provence is hot during the Summer months- it is therefore essential that you take the necessary measures to stay hydrated. For your use we supply bike water bottles, there are numerous shops, cafes & fountains where these can be topped up.
- Our GPS guided holidays include emergency back up and transport for you whilst out on your bikes should you need it. We will provide support for:
1. mechanical breakdowns - other than thrown chains or flat tyres (we will show you how to quickly mend these at your induction).
2. minor illnesses & accidents - that mean you can not or do not feel comfortable continuing your ride. Of course for serious accidents you would call the local emergency services number that we provide.
- In order to get support as quickly as possible you should bring a suitable mobile phone with you.
8. TRAVEL INSURANCE
- Please ensure that you have adequate travel insurance to cover you for your cycling tour.
- PCH is not liable to refund any monies due to the curtailment of a guest's holiday.
- Guests are responsible for any loss, damage or theft of their bicycles, equipment or GPS systems (up to their full replacement value depending on the problem). Note that we supply quality bike locks to secure your bikes. Our GPS systems are solidly fixed to the bars, but can be easily released for touring on foot.
9. EXCLUSIONS
- Our price does not include all other holiday expenses such as: transportation to us, hire cars, lunches, drinks outside of breakfasts & supplied dinners, travel & medical insurance, entrance fees to sights etc.
10. CUSTOMER COMPLAINTS
- We will always do our maximum do ensure you enjoy your holiday. If however there is a problem with your stay we ask that you inform us as soon as possible during your stay, so that we have a chance to put it right.
11. WEBSITE
- We make every effort to ensure that all the information on our web site is accurate. Some errors may, however, exist. Or by the time that you book, certain elements may have changed. We therefore ask that you check all details at the time of booking to ensure that you get the holiday that you are expecting.
12. PRIVACY
- All information received from you will be treated in a confidential manner and not released to any third parties.
- Your contact information may periodically be used by us for the marketing of future holidays. If you wish to be taken off our listings please let us know.
- We occasionally take photos of our guests to be used on our promotional material - if you do not want to feature in these please let us know.
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Gold Corporate Member
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