both
Mountains, Lake Garda, and cultural centers.
Bolzano - Verona - Venice
Tour Description: Guided
(View Self-guided)
This tour will offer you the chance to visit the mountains around Bolzano, the beauty of lake Garda, cities full of culture and history like Verona, Vicenza and Padova, and last but not least, the fascinating Venice.
Not sure whether to book a guided or self-guided tour? Learn about the differences between guided and self-guided tours.
Mountains, Lake Garda, and cultural centers.
Bolzano - Verona - Venice
Tour Description: Self-guided
(View Guided)
This tour will offer you the chance to visit the mountains around Bolzano, the beauty of lake Garda, cities full of culture and history like Verona, Vicenza and Padova, and last but not least, the fascinating Venice.
Not sure whether to book a guided or self-guided tour? Learn about the differences between guided and self-guided tours.
Mountains, Lake Garda, and cultural centers.
Bolzano - Verona - Venice
Highlights: Guided
(View Self-guided)
- Bolzano: the famous bilingual city
- Trento: St. Vigilio Cathedral and Palazzo delle Albere
- Garda Lake: the largest and most beautiful italian lake
- Verona: the Arena and te castle of Romeo and Juliet
- Vicenza: the city of the famous architect Andrea Palladio
- Padova: famous and lively university city with the Basilica of St. Antony
- Venice: the marvellous city of "calle" and canals
Mountains, Lake Garda, and cultural centers.
Bolzano - Verona - Venice
Highlights: Self-guided
(View Guided)
- Bolzano: the famous bilingual city
- Trento: St. Vigilio Cathedral and Palazzo delle Albere
- Garda Lake: the largest and most beautiful italian lake
- Verona: the Arena and te castle of Romeo and Juliet
- Vicenza: the city of the famous architect Andrea Palladio
- Padova: famous and lively university city with the Basilica of St. Antony
- Venice: the marvellous city of "calle" and canals
Mountains, Lake Garda, and cultural centers.
Bolzano - Verona - Venice
Daily Program: Guided
(View Self-guided)
Day 1: Bolzano
Arrival. A bilingual city Bolzano is a famous commercial and touristic centre and also a historical and cultural connection between the Italian and the German world.
Day 2: Bolzano – Trento (approx. 44 miles/70 km)
Today you will ride mostly along the Adige River, through orchards, vine- yards passing the villages of Ora, Egna and Salorno. The dam pathways lead then to Trento. Overnight in Trento.
Day 3: Trento–Peschiera/Desenzano (approx. 31 miles/50 km+ boat)
Always pedalling along the Adige you reach Rovereto and Mori. From here westwards towards Lake Garda.After a short ascent, a refreshing descent will follow and lead you to Torbole and to Riva. The ferry cruise takes you to the southern part of the lake.
Overnight in Bassano.
Day 4: Peschiera/Desenzano/Bardolino – Verona (approx. 22-38 miles/35-60 km)
Today you head to Verona; crossed by the Adige is one of the most important and beautiful cities of the Veneto region. Worth visiting are: the roman Arena, the Church of San Zeno and Julia’s House.
Overnight in Bardolino.
Day 5: Verona – Vicenza (approx.25-46miles/40-75 km)
At first, the route starts out flat and then heads through the Monti Berici, a hilly region just south of Vicenza, with a wonderful view of the city. The old city centre is characterized by the beautiful private palaces and public buildings by Andrea Palladio, the famous 16th century architect known all over the world. This stage can also be reduced by taking a train from Verona to San Bonifacio (approx. 30 km). Train tickets are provided only for the guests of the guided tours.
Overnight in Vicenza.
Day 6: Vicenza – Padova (approx. 31 miles/50 km)
Cycling out of Vicenza you will come across the beautiful Palladian Villa Rotonda. Along the Bacchiglione river, the route will continue to the fascinating city of Padova with its famous Giotto's Chapel and one of the biggest squares of Europe "Prato della Valle".
Overnight in Padova.
Day 7:Padova – Mestre/Venice (approx. /25-34 miles/40-54 km)
The tour continues easily through the flat Veneto. You will cycle along the Brenta Canal, overlooked by the once countryside villas of the Venetian nobility (Villa Pisani, Malcontenta, Villa Widmann) until you reach Mestre, Venice’s mainland.
Overnight in Mestre or Venice. You can chose to stay in Venice with a price supplement.
Day 8: Mestre/Venice
Departure. Possible transfer back to Bolzano (reservation required).
Mountains, Lake Garda, and cultural centers.
Bolzano - Verona - Venice
Daily Program: Self-guided
(View Guided)
Day 1: Bolzano
Arrival. A bilingual city Bolzano is a famous commercial and touristic centre and also a historical and cultural connection between the Italian and the German world.
Day 2: Bolzano – Trento (approx. 44 miles/70 km)
Today you will ride mostly along the Adige River, through orchards, vine- yards passing the villages of Ora, Egna and Salorno. The dam pathways lead then to Trento. Overnight in Trento.
Day 3: Trento–Peschiera/Desenzano (approx. 31 miles/50 km+ boat)
Always pedalling along the Adige you reach Rovereto and Mori. From here westwards towards Lake Garda.After a short ascent, a refreshing descent will follow and lead you to Torbole and to Riva. The ferry cruise takes you to the southern part of the lake.
Overnight in Bassano.
Day 4: Peschiera/Desenzano/Bardolino – Verona (approx. 22-38 miles/35-60 km)
Today you head to Verona; crossed by the Adige is one of the most important and beautiful cities of the Veneto region. Worth visiting are: the roman Arena, the Church of San Zeno and Julia’s House.
Overnight in Verona.
Day 5: Verona – Vicenza (approx. 40-75 km/25-46 miles)
At first, the route starts out flat and then heads through the Monti Berici, a hilly region just south of Vicenza, with a wonderful view of the city. The old city centre is characterized by the beautiful private palaces and public buildings by Andrea Palladio, the famous 16th century architect known all over the world. This stage can also be reduced by taking a train from Verona to San Bonifacio (approx. 30 km). Train tickets are provided only for the guests of the guided tours.
Overnight in Vicenza.
Day 6: Vicenza – Padova (approx. 31 miles/50 km)
Cycling out of Vicenza you will come across the beautiful Palladian Villa Rotonda. Along the Bacchiglione river, the route will continue to the fascinating city of Padova with its famous Giotto'sChapel and one of the biggest squares of Europe "Prato della Valle".
Overnight in Padova.
Day 7:Padova – Mestre/Venice (approx. 25-34 miles/40-54 km)
The tour continues easily through the flat Veneto. You will cycle along the Brenta Canal, overlooked by the once countryside villas of the Venetian nobility (Villa Pisani, Malcontenta, Villa Widmann) until you reach Mestre, Venice’s mainland.
Overnight in Mestre or Venice. You can chose to stay in Venice with a price supplement.
Day 8: Mestre/Venice
Departure. Possible transfer back to Bolzano (reservation required).
Mountains, Lake Garda, and cultural centers.
Bolzano - Verona - Venice
Dates: Guided
(View Self-guided)
Saturdays: May 11; June 15, 29; Aug 10; Sep 28, 2013
Special departure dates can be organized for groups of at least 6 people
Mountains, Lake Garda, and cultural centers.
Bolzano - Verona - Venice
Dates: Self-guided
(View Guided)
Every Saturday and Sunday: Mar 30-Oct 19; Every Tuesday: May 7-Sep 24, 2013.
Special departure dates can be organized for groups of at least 6 people
Mountains, Lake Garda, and cultural centers.
Bolzano - Verona - Venice
Route Map: Guided
(View Self-guided)
Mountains, Lake Garda, and cultural centers.
Bolzano - Verona - Venice
Route Map: Self-guided
(View Guided)
Mountains, Lake Garda, and cultural centers.
Bolzano - Verona - Venice
Packages and Prices: Guided
(View Self-guided)
| Tour package (guided) |
 |
|
|
| |
|
| Per person, double occupancy |
€995 |
| Single room supplement (1 person/1 room) |
€198 |
| High season supplement (Jul/Aug) |
€40 |
| Price per person, double occupancy (approx. price, depends on season, day of week, and distance from train station) |
€90 |
| Single room supplement (1 person/1 room) |
€60 |
| Hybrid touring bike, 27-speed free wheel |
€65 |
| Hybrid touring bike, 7-speed with back pedal brake |
€65 |
| Electrically assisted bike |
€145 |
| Tandem bike |
€120 |
| Follow me tandem bike |
€60 |
| Tandem for adult and child |
€120 |
| Bike with child carrier |
€60 |
| Children's trailer |
€60 |
| Children's seat (available upon request) |
€0 |
| GPS systems |
€50 |
| Helmet |
€15 |
| Equipment included free with all rentals |
€0 |
| Per person, double occupancy |
€65 |
| Single room supplement (1 person/1 room) |
€20 |
| Price per person, double occupancy (approx. price, depends on season, day of week, and distance from train station) |
€90 |
| Single room supplement (1 person/1 room) |
€60 |
| Per person, double occupancy |
€65 |
| Single room supplement (1 person/1 room) |
€20 |
| Tour package |
€865 |
| Extra nights, Bolzano |
€59 |
| Extra nights, Venice |
€81 |
| Extra nights, Mestre |
€59 |
|
*The dollar amount is based on today's exchange rate and is subject to currency fluctuation.
Mountains, Lake Garda, and cultural centers.
Bolzano - Verona - Venice
Packages and Prices: Self-guided
(View Guided)
| Category A |
|
|
3- and 4- star hotels with ensuite facilities and air conditioning. Mostly located in city centers. |
| |
|
| Per person, double occupancy |
€728 |
| Per person, double occupancy |
€198 |
| Dinner option (dinner each evening) |
€170 |
| High season supplement (July- August) |
€40 |
| Price per person, double occupancy (approx. price, depends on season, day of week, and distance from train station) |
€90 |
| Single room supplement (1 person/1 room) |
€60 |
| Hybrid touring bike, 27-speed free wheel |
€65 |
| Hybrid touring bike, 7-speed with back pedal brake |
€65 |
| Electrically assisted bike |
€145 |
| Tandem bike |
€120 |
| Follow me tandem bike |
€60 |
| Tandem for adult and child |
€120 |
| Bike with child carrier |
€60 |
| Children's trailer |
€60 |
| Children's seat (available upon request) |
€0 |
| GPS systems |
€50 |
| Helmet |
€15 |
| Equipment included free with all rentals |
€0 |
| Per person, double occupancy |
€65 |
| Single room supplement (1 person/1 room) |
€20 |
| Price per person, double occupancy (approx. price, depends on season, day of week, and distance from train station) |
€90 |
| Single room supplement (1 person/1 room) |
€60 |
| Per person, double occupancy |
€65 |
| Single room supplement (1 person/1 room) |
€20 |
| Tour package |
€598 |
| Extra nights, Bolzano |
€59 |
| Extra nights, Venice |
€81 |
| Extra nights, Mestre |
€59 |
|
| Category B |
|
|
2- and 3-star hotels. Small and cozy with ensuite facilities. Mostly in city centers or just outside of city centers. |
| |
|
| Per person, double occupancy |
€628 |
| Single room supplement (1 person/1 room) |
€145 |
| High season supplement (July-August) |
€30 |
| Price per person, double occupancy (approx. price, depends on season, day of week, and distance from train station) |
€90 |
| Single room supplement (1 person/1 room) |
€60 |
| Hybrid touring bike, 27-speed free wheel |
€65 |
| Hybrid touring bike, 7-speed with back pedal brake |
€65 |
| Electrically assisted bike |
€145 |
| Tandem bike |
€120 |
| Follow me tandem bike |
€60 |
| Tandem for adult and child |
€120 |
| Bike with child carrier |
€60 |
| Children's trailer |
€60 |
| Children's seat (available upon request) |
€0 |
| GPS systems |
€50 |
| Helmet |
€15 |
| Equipment included free with all rentals |
€0 |
| Per person, double occupancy |
€65 |
| Single room supplement (1 person/1 room) |
€20 |
| Price per person, double occupancy (approx. price, depends on season, day of week, and distance from train station) |
€90 |
| Single room supplement (1 person/1 room) |
€60 |
| Per person, double occupancy |
€55 |
| Single room supplement (1 person/1 room) |
€10 |
| Tour Package |
€528 |
| Extra nights, Bolzano |
€46 |
| Extra nights, Venice |
€83 |
| Extra nights, Mestre |
€51 |
|
*The dollar amount is based on today's exchange rate and is subject to currency fluctuation.
Mountains, Lake Garda, and cultural centers.
Bolzano - Verona - Venice
Included Services: Guided
(View Self-guided)
- 7 nights hotel accommodation in Category A (3 and 4-star) hotels
- Breakfast buffet
- 7 dinners (3-course meals)
- Guide on bike
- Minibus in the area
- Wine tasting
- Guided visits of Verona and Venice
- Tour information on the spot by our representative
- Luggage transportation
- Route descriptions & maps
- Ferry cruise on Lake Garda
- 7-day service hotline in case of problems or questions
- Entrance into Villa Valmarana ai Nani
- Ice cream in the best ice cream parlor of Vicenza
Note: Local hotel taxes are not included and are to be paid on the spot.
Mountains, Lake Garda, and cultural centers.
Bolzano - Verona - Venice
Included Services: Self-guided
(View Guided)
- 7 nights hotel accommodations
- Breakfast buffet
- Tour information on the spot by tour representative
- Luggage transportation
- Route descriptions & maps
- Ferry cruise on Lake Garda
- 7-day service hotline in case of problems or questions
- Entrance into Villa Valmarana ai Nani
- Ice-cream in the best ice cream parlor of Vicenza
Note: Local hotel taxes are not included and are to be paid on the spot.
Mountains, Lake Garda, and cultural centers.
Bolzano - Verona - Venice
Hotels: Guided
(View Self-guided)
These are sample hotels and may vary based on availability.
Category A and guided tour: 3-and 4- star hotels– very comfortable with ensuite facilities and air conditioning. Mostly in city centers.
Day 1: Hotel Scala, Bolzano
www.scalahot.com
Located a short walk away from the city center in a quiet quater of the city. Some rooms offer a view of the private garden.
Day 2: Grand Hotel, Trento
www.grandhoteltrento.com
Located near Piazza Dante, the hotel offers spacious and brightly colored rooms.
Day 3: Hotel Puccini, Peschiera
www.hotelpuccini.it
Just a short walk from the city center and the lakeside marina, all rooms are spacious and have balconies.
Day 4: B4 Leon d'Oro, Verona
www.b4hotels.com
The functional, classic style of the hotel provides a serene place to rest.
Day 5: Hotel De La Ville, Vicenza
www.b4hotels.com
Enjoy viewing the architectural masterpieces of Andrea Palladio and relive the renaissance spirit of the city with the antique furniture and marble spread amongst the modern hotel building.
Day 6: Hotel Grand'Italia, Padua
www.hotelgranditalia.it
Designed in the Art Nouveau style the Hotel Grand'Italia was formally Palazzo Folchi, enjoy the modern sleek rooms along with the wrought iron decorations on balconies.
Day 7: Hotel Ai Pini, Mestre
www.hotelaipini.it
Stay in the historic residence of The Baldo family, Hotel Ai Pini is surrounded by a relaxing park. The rooms are decorated cheerfully, including light fixtures with Murano glass.
--OR--
Hotel Boscolo Bellini, Venice
www.boscolohotels.com
Located in a 18th century palazzo in Cannareggio, the hotel combines 18th and 19th century marble and Murano glass chandeliers, while the rooms are decorated in true Venetian style.
Category B: 2-and 3-star hotels – small and cosy with ensuite facilities; mostly in city centers or sometimes also in the countryside.
Day 1: Hotel Scala, Bolzano
www.scalahot.com
Located a short walk away from the city center in a quiet quater of the city. Some rooms offer a view of the private garden.
Day 2: Hotel Venezia, Trento
www.hotelveneziatn.it
The hotel is located in the Piazza del Duomo in the historical district of the city. Some rooms overlook the Duomo Cathedral and Fountain of Neptune.
Day 3: Hotel Giardinetto, Peschiera
www.hotel-giardinetto.com
Located a short walk from Lake Garda as well as the city's shopping and cultural sites.
Day 4: Hotel Porta Palio, Verona
www.hotelportapalio.com
The hotel was renovated in 2011 to provide modern comforts and conviences. Located close to the city walls, and a short walk from the city center.
Day 5: Hotel San Raffaele, Vicenza
www.albergosanraffaele.it
Situated at the portico of Mount Berico is the Hotel San Raffaele, offering pleasantly quiet rooms.
Day 6: Casa del Pellegrino, Padua
www.casadelpellegrino.com
From the hotel you have a view of the tranquil gardens and the Holy Basilica. the hotel offers peaceful rooms with modern amenities.
Day 7: B4 Mestre, Mestre
www.b4hotels.com
Located near a shopping center, the B4 Mestre has terrace and swimming pool overlooking the city center.
--OR--
Hotel Al Sole, Venice
www.alsolehotels.com
Near Piazzale Roma, Hotel Al Sole offers a venetian atmosphere with modern comforts. Some rooms offer a view of the canal or of the garden.
Extra nights before and after your tour: www.biketoursdirect.com/hotels
Mountains, Lake Garda, and cultural centers.
Bolzano - Verona - Venice
Hotels: Self-guided
(View Guided)
These are sample hotels and may vary based on availability.
Category A and guided tour: 3-and 4- star hotels– very comfortable with ensuite facilities and air conditioning. Mostly in city centers.
Day 1: Hotel Scala, Bolzano
www.scalahot.com
Located a short walk away from the city center in a quiet quater of the city. Some rooms offer a view of the private garden.
Day 2: Grand Hotel, Trento
www.grandhoteltrento.com
Located near Piazza Dante, the hotel offers spacious and brightly colored rooms.
Day 3: Hotel Puccini, Peschiera
www.hotelpuccini.it
Just a short walk from the city center and the lakeside marina, all rooms are spacious and have balconies.
Day 4: B4 Leon d'Oro, Verona
www.b4hotels.com
The functional, classic style of the hotel provides a serene place to rest.
Day 5: Hotel De La Ville, Vicenza
www.b4hotels.com
Enjoy viewing the architectural masterpieces of Andrea Palladio and relive the renaissance spirit of the city with the antique furniture and marble spread amongst the modern hotel building.
Day 6: Hotel Grand'Italia, Padua
www.hotelgranditalia.it
Designed in the Art Nouveau style the Hotel Grand'Italia was formally Palazzo Folchi, enjoy the modern sleek rooms along with the wrought iron decorations on balconies.
Day 7: Hotel Ai Pini, Mestre
www.hotelaipini.it
Stay in the historic residence of The Baldo family, Hotel Ai Pini is surrounded by a relaxing park. The rooms are decorated cheerfully, including light fixtures with Murano glass.
--OR--
Hotel Boscolo Bellini, Venice
www.boscolohotels.com
Located in a 18th century palazzo in Cannareggio, the hotel combines 18th and 19th century marble and Murano glass chandeliers, while the rooms are decorated in true Venetian style.
Category B: 2-and 3-star hotels – small and cosy with ensuite facilities; mostly in city centers or sometimes also in the countryside.
Day 1: Hotel Scala, Bolzano
www.scalahot.com
Located a short walk away from the city center in a quiet quater of the city. Some rooms offer a view of the private garden.
Day 2: Hotel Venezia, Trento
www.hotelveneziatn.it
The hotel is located in the Piazza del Duomo in the historical district of the city. Some rooms overlook the Duomo Cathedral and Fountain of Neptune.
Day 3: Hotel Giardinetto, Peschiera
www.hotel-giardinetto.com
Located a short walk from Lake Garda as well as the city's shopping and cultural sites.
Day 4: Hotel Porta Palio, Verona
www.hotelportapalio.com
The hotel was renovated in 2011 to provide modern comforts and conviences. Located close to the city walls, and a short walk from the city center.
Day 5: Hotel San Raffaele, Vicenza
www.albergosanraffaele.it
Situated at the portico of Mount Berico is the Hotel San Raffaele, offering pleasantly quiet rooms.
Day 6: Casa del Pellegrino, Padua
www.casadelpellegrino.com
From the hotel you have a view of the tranquil gardens and the Holy Basilica. the hotel offers peaceful rooms with modern amenities.
Day 7: B4 Mestre, Mestre
www.b4hotels.com
Located near a shopping center, the B4 Mestre has terrace and swimming pool overlooking the city center.
--OR--
Hotel Al Sole, Venice
www.alsolehotels.com
Near Piazzale Roma, Hotel Al Sole offers a venetian atmosphere with modern comforts. Some rooms offer a view of the canal or of the garden.
Extra nights before and after your tour: www.biketoursdirect.com/hotels
Mountains, Lake Garda, and cultural centers.
Bolzano - Verona - Venice
Bike Rentals: Guided
(View Self-guided)
The bikes available for this tour are Girolibero Unisex bikes, with 27-gears.
The Unisex bikes are also available with 7-gears and back-pedal brakes.
Alternate bike options include (upon request):
- Electrically assisted bike
- Girolibero Men's bikes, with 27-gears; or 7-gears with back-pedal brakes -
- Road bike, with 27-gears
- Tandem bikes
- Children's bikes, seats, trailers and follow me tandems are also available.
Bikes are equipped with a cycle computer, side saddle bag, water bottle, front saddlebag/map holder, combination lock, repair kits (inner tube, glue, patch and pump).
Helmets are available to rent for 15 Euros. GPX files for the tour are available from the tour operator for no extra fee and GPS systems are available to rent from tour operator for a cost of €50 (paid to tour operator upon rental).
Mountains, Lake Garda, and cultural centers.
Bolzano - Verona - Venice
Bike Rentals: Self-guided
(View Guided)
The bikes available for this tour are Girolibero Unisex bikes, with 27-gears.
The Unisex bikes are also available with 7-gears and back-pedal brakes.
Alternate bike options include (upon request):
- Electrically assisted bike
- Girolibero Men's bikes, with 27-gears; or 7-gears with back-pedal brakes -
- Road bike, with 27-gears
- Tandem bikes
- Children's bikes, seats, trailers and follow me tandems are also available.
Bikes are equipped with a cycle computer, side saddle bag, water bottle, front saddlebag/map holder, combination lock, repair kits (inner tube, glue, patch and pump).
Helmets are available to rent for 15 Euros. GPX files for the tour are available from the tour operator for no extra fee and GPS systems are available to rent from tour operator for a cost of €50 (paid to tour operator upon rental).
Mountains, Lake Garda, and cultural centers.
Bolzano - Verona - Venice
Surface and Terrain: Guided
(View Self-guided)
As a whole it is an easy to manage itinerary, riding on secondary streets with low traffic or paved bike paths. There are light hilly bits with short uphill sections. Trains with bike transportation connect all the cities of the tour, so in case of bad weather, or if you need a day of rest, you can reach your destination by train. A 4-hour ferry cruise through Lake Garda is included. The train transfers from Verona to Vicenza to reduce stage 4 are not included in the price.
This tour is rated leisurely. It is relaxed cycling with occasional hills with distances up to 31 miles/50 km per day. Average physical condition required.
Mountains, Lake Garda, and cultural centers.
Bolzano - Verona - Venice
Surface and Terrain: Self-guided
(View Guided)
As a whole it is an easy to manage itinerary, riding on secondary streets with low traffic or paved bike paths. There are light hilly bits with short uphill sections. Trains with bike transportation connect all the cities of the tour, so in case of bad weather, or if you need a day of rest, you can reach your destination by train. A 4-hour ferry cruise through Lake Garda is included. The train transfers from Verona to Vicenza to reduce stage 4 are not included in the price.
This tour is rated leisurely. It is relaxed cycling with occasional hills with distances up to 31 miles/50 km per day. Average physical condition required.
Mountains, Lake Garda, and cultural centers.
Bolzano - Verona - Venice
Feedback: Guided
(View Self-guided)
"We had a great time! The tour hotels were all very good and served an ample breakfast to start our day. Most importantly, the bike quality and maintenance was excellent. The maps and tour information provided were good, and we especially appreciated the little green arrows on posts along the way for extra help.
"The trails, sights, food, and wine were just great. The countryside and mountain views were beautiful. Riding through the valley with mountains at our sides and vineyards next to the trail was unforgettable. The trails were great...mostly flat to gently rolling and traffic free. The few real climbs could be skipped by alternate routes provided. The Lake Garda boat ride, included with our trip, was great. Overall, a wonderful trip."
- Joel B.
2011
"The Italy tour we just completed was SO MUCH FUN!!! I have traveled throughout Europe and Asia with friends for the past 30+ years and this was just one of the best trips EVER! First, our guide Michaele was always so helpful, patient, and fun to be with. We have many sayings from him we will be using for years to come!"
- Nancy S.
2010
"We were a small cycling group this year, but still even amongst the three of us we figured that we had been on 16 different cycle holidays encompassing 6 different countries and this was our most favorite of all!
"We cannot say enough about Girolibero and how organized they were. We have never received so much information for a tour before, nor had the very helpful pre-meeting the morning of the first day. The individual city maps were great, the cycle maps were very precise as was the description. The other thing that we really enjoyed was the varied transport; putting in the boat on Lago di Garda was great! The other thing to note that was really appreciated were all the little items like the vouchers for ice cream, the fact that the 24-hour help number was printed on every page in the map book, giving us the head and taillights, it was really the little things like that, which made this amongst our favourite trips.
"We would definitely recommend this route and also the Girolibero people - very, very well done and we will see you next year!!"
- Anita
2009
Mountains, Lake Garda, and cultural centers.
Bolzano - Verona - Venice
Feedback: Self-guided
(View Guided)
"We had a great time! The tour hotels were all very good and served an ample breakfast to start our day. Most importantly, the bike quality and maintenance was excellent. The maps and tour information provided were good, and we especially appreciated the little green arrows on posts along the way for extra help.
"The trails, sights, food, and wine were just great. The countryside and mountain views were beautiful. Riding through the valley with mountains at our sides and vineyards next to the trail was unforgettable. The trails were great...mostly flat to gently rolling and traffic free. The few real climbs could be skipped by alternate routes provided. The Lake Garda boat ride, included with our trip, was great. Overall, a wonderful trip."
- Joel B.
2011
"The Italy tour we just completed was SO MUCH FUN!!! I have traveled throughout Europe and Asia with friends for the past 30+ years and this was just one of the best trips EVER! First, our guide Michaele was always so helpful, patient, and fun to be with. We have many sayings from him we will be using for years to come!"
- Nancy S.
2010
"We were a small cycling group this year, but still even amongst the three of us we figured that we had been on 16 different cycle holidays encompassing 6 different countries and this was our most favorite of all!
"We cannot say enough about Girolibero and how organized they were. We have never received so much information for a tour before, nor had the very helpful pre-meeting the morning of the first day. The individual city maps were great, the cycle maps were very precise as was the description. The other thing that we really enjoyed was the varied transport; putting in the boat on Lago di Garda was great! The other thing to note that was really appreciated were all the little items like the vouchers for ice cream, the fact that the 24-hour help number was printed on every page in the map book, giving us the head and taillights, it was really the little things like that, which made this amongst our favourite trips.
"We would definitely recommend this route and also the Girolibero people - very, very well done and we will see you next year!!"
- Anita
2009
Mountains, Lake Garda, and cultural centers.
Bolzano - Verona - Venice
How To Get There: Guided
(View Self-guided)
Tour Start:
Nearest airports:
Nearest train stations:
From airport: Verona (VRN)
Every day the Aerobus shuttle service to the station of Verona Porta Nuova leaves every 20 minutes from 6:30 to 23:35 (transfer: about 30 min; ticket: 5 euro). From Verona Porta Nuova you take a train to Bolzano (transfer: 120 min; ticket: from 8 to 20 euro depending on the type of train).
Tour End:
Nearest airports:
Nearest Train:
To airport: Venezia Marco Polo (VCE)
Take the Fly Bus shuttle service to the airport, it leaves every 25-30 minutes from 6:06am-11:40pm. (transfer:17 min; ticket 3 euro)
To return to Bolzano from Mestre/Venice
you can reserve a minivan transfer, available Saturdays and Sundays only. Cost is 55€ per person with bike included. However the availability is limited, please check when booking your tour.
--OR--
By train, the transfer is quick and inexpensive. From Venezia or Mestre there are about 20 trains a day between 6.30 am and 19.30 pm.(transfer: about 180 minutes; tickets: 14 to 28 euro per person depending on type of train; www.trenitalia.com) Between Venice and Bolzano there are no direct connections, you always have to change in Verona Porta Nuova.
Tips for getting to and from your tour
Mountains, Lake Garda, and cultural centers.
Bolzano - Verona - Venice
How To Get There: Self-guided
(View Guided)
Tour Start:
Nearest airports:
Nearest train stations:
From airport: Verona (VRN)
Every day the Aerobus shuttle service to the station of Verona Porta Nuova leaves every 20 minutes from 6:30 to 23:35 (transfer: about 30 min; ticket: 5 euro). From Verona Porta Nuova you take a train to Bolzano (transfer: 120 min; ticket: from 8 to 20 euro depending on the type of train).
Tour End:
Nearest airports:
Nearest Train:
To airport: Venezia Marco Polo (VCE)
Take the Fly Bus shuttle service to the airport, it leaves every 25-30 minutes from 6:06am-11:40pm. (transfer:17 min; ticket 3 euro)
To return to Bolzano from Mestre/Venice
you can reserve a minivan transfer, available Saturdays and Sundays only. Cost is 55€ per person with bike included. However the availability is limited, please check when booking your tour.
--OR--
By train, the transfer is quick and inexpensive. From Venezia or Mestre there are about 20 trains a day between 6.30 am and 19.30 pm.(transfer: about 180 minutes; tickets: 14 to 28 euro per person depending on type of train; www.trenitalia.com) Between Venice and Bolzano there are no direct connections, you always have to change in Verona Porta Nuova.
Tips for getting to and from your tour
Mountains, Lake Garda, and cultural centers.
Bolzano - Verona - Venice
More About Italy: Guided
(View Self-guided)
Of all European countries, none draws visitors over and over again like Italy. A peninsula extending into the Mediterranean Sea, Italy consists of 21 diverse regions of rolling hills, vineyards, mountains, lakes, cliffs and islands. Each region has its unique charm, but all share the ‘Italian’ view that life should be taken at a slow pace with time to enjoy conversation, food and drink. Together, Italy’s regions boast the highest number of UNESCO World Heritage Sites in the world. Rome, Florence, Venice, Assisi and Pisa are a few of the country's renowned cities along with Italy’s 95,000 monumental churches, 40,000 forts and castles and 5,600 museums and archaeological sites. Whether you ride a gondola through Venice’s Grand Canal, stroll along Lake Como or visit the Coliseum in Rome, the opportunities are endless when visiting Italy.
More on bicycling in Italy >
View all Italy bike tours >
Mountains, Lake Garda, and cultural centers.
Bolzano - Verona - Venice
More About Italy: Self-guided
(View Guided)
Of all European countries, none draws visitors over and over again like Italy. A peninsula extending into the Mediterranean Sea, Italy consists of 21 diverse regions of rolling hills, vineyards, mountains, lakes, cliffs and islands. Each region has its unique charm, but all share the ‘Italian’ view that life should be taken at a slow pace with time to enjoy conversation, food and drink. Together, Italy’s regions boast the highest number of UNESCO World Heritage Sites in the world. Rome, Florence, Venice, Assisi and Pisa are a few of the country's renowned cities along with Italy’s 95,000 monumental churches, 40,000 forts and castles and 5,600 museums and archaeological sites. Whether you ride a gondola through Venice’s Grand Canal, stroll along Lake Como or visit the Coliseum in Rome, the opportunities are endless when visiting Italy.
More on bicycling in Italy >
View all Italy bike tours >
Mountains, Lake Garda, and cultural centers.
Bolzano - Verona - Venice
Weather: Guided
(View Self-guided)
Weather Underground offers information on average and record temperatures at many destinations throughout the globe. Type a destination in the search box and enter a travel date range to learn about seasonal weather patterns.
Get weather information.
Mountains, Lake Garda, and cultural centers.
Bolzano - Verona - Venice
Weather: Self-guided
(View Guided)
Weather Underground offers information on average and record temperatures at many destinations throughout the globe. Type a destination in the search box and enter a travel date range to learn about seasonal weather patterns.
Get weather information.
Mountains, Lake Garda, and cultural centers.
Bolzano - Verona - Venice
Tour Company Background: Girolibero: Guided
(View Self-guided)
We are an Italian tour operator specialized in cycling tours and active journeys. Our headquarters are in Vicenza, a small and fascinating city between Venice and Verona. There are about 25 of us and 3 mechanics working together to make the best bike holiday possible for you.
Our fleet consists of 10 vehicles and 10 trailers which can carry from 30 to 50 bikes each. We have a fleet of about 900 bicycles.
Besides Vicenza our bases in Italy are in South Tyrol, Tuscany, Piedmont, Umbria, Apulia and Sicily. We own the two boats Vita Pugna and Ave Maria which sail between Venice and Mantua.
After many years’ experience in France we have developed a base in Orléans where our bikes and our staff are present. We manage all our tours in the Loire Valley from Orléans. Our second base in France is Provence where we offer the only bike & boat tour in the area.
Mountains, Lake Garda, and cultural centers.
Bolzano - Verona - Venice
Tour Company Background: Girolibero: Self-guided
(View Guided)
We are an Italian tour operator specialized in cycling tours and active journeys. Our headquarters are in Vicenza, a small and fascinating city between Venice and Verona. There are about 25 of us and 3 mechanics working together to make the best bike holiday possible for you.
Our fleet consists of 10 vehicles and 10 trailers which can carry from 30 to 50 bikes each. We have a fleet of about 900 bicycles.
Besides Vicenza our bases in Italy are in South Tyrol, Tuscany, Piedmont, Umbria, Apulia and Sicily. We own the two boats Vita Pugna and Ave Maria which sail between Venice and Mantua.
After many years’ experience in France we have developed a base in Orléans where our bikes and our staff are present. We manage all our tours in the Loire Valley from Orléans. Our second base in France is Provence where we offer the only bike & boat tour in the area.
Mountains, Lake Garda, and cultural centers.
Bolzano - Verona - Venice
Terms and Conditions: Girolibero: Guided
(View Self-guided)
Cancellation Fees
If the customer withdraws from the contract he is anyway obliged to pay the registration fee which is € 30 per person in 2010.
A declaration of withdrawal must be made in writing within the deadline of one working day prior to the booked departure date:
- until 30 days preceding the departure date: 20% of the total amount
- from 29 until 22 days preceding the departure date: 25% of the total amount
- from 21 until 15 days preceding the departure date: 50% of the total amount
- from 14 until 8 days preceding the departure date: 70% of the total amount
- from 7 until 1 day preceding the departure date: 95% of the total amount and no-show: 100%.
For the Bike & boat tours the following cancellation fees apply:
- until 90 days preceding the departure date: 10% of the total amount
- from 89 until 60 days preceding the departure date: 40% of the total amount
- from 59 until 30 days preceding the departure date: 60% of the total amount
- from 29 until 7 days preceding the departure date: 85% of the total amount
- from 6 until 1 day preceding the departure date: 90% of the total amount and no-show: 100%.
The same amounts apply to the customer, even if the missed departure is due to the lack or imprecision of the necessary personal documents. No refund is due to whom does not show up at the place of accommodation or in the case of cancellation during the the program stay.
ALTERATION OF THE BOOKING
In case in which the customer asks for any kind of alteration of the already booked tourist package, he is obliged to pay the registration fee which is € 30 per person. A reduction in participants will be considered a cancellation and therefore subject to the cancellation fees as mentioned above. The operator is not obliged to fulfill any customer's alteration request of an already booked tourist package if he is not able to meet the customer's requirements.
ALTERATIONS AFTER DEPARTURE
After departure, should the operator find himself in a position of not being able to offer, for whatever reason, except for a personal reason of the consumer, an essential part of the services included in the contract, he must offer alternative solutions, without additional cost to the price paid by the consumer and in the case that the services offered are of a lower value than those foreseen, must be reimbursed exactly for the difference. In the case that no alternative solution is possible, or rather the solution of the operator is refused by the consumer for justifiable serious reasons, the operator will at no extra cost, provide the consumer with equivalent transport back to the place of departure or to another pre-agreed place. Depending on availability of the means and places available and will compensate the consumer for the difference between the services to be supplied under the contract and those supplied to the moment of the early return.
The consumer who withdraws may transfer his booking to another person upon condition that: a) the operator has been informed in writing at least 4 working days before the established departure date and also at the same time receives communication regarding all the details of the transferee; b) the transferee satisfies all the conditions to benefit from the service (ex. Article 89 Consumer’s Code) and in particular with requisites regarding passports, visas and medical certificates; c) the transferee must reimburse the operator any extra costs that he may incur in order to proceed with the transferral. The amount will be quantified prior to the transferral. The transferor and the transferee shall be jointly and severally liable for the payment of the price of the package and also to the amounts in point c) of the present article
ALTERATIONS OR CANCELLATION OF A TOURIST PACKAGE BEFORE DEPARTURE
Before the departure the operator or vendor who is forced to make significant alterations to one or more elements of the contract must give immediate notification in writing to the consumer indicating the type of alteration and the consequent variation in price. If the alteration proposal is not accepted under comma 1, the consumer can reserve the right to reclaim the amount already paid or receive an alternative tourist package in accordance with commas 2 and 3 of article 8. The consumer maintains the above rights also when cancellation is due to insufficient number of participants required as stated in the Catalogue or in the separate program, or due to force major and accidental cause, regarding the tourist package purchased. For cancellations which are not caused by force major or accidental cause or by insufficient number of participants, or reasons which are different from those of the non acceptance by the consumer of the alternative tourist package offered, the operator who cancels (art. 33 letter e Consumer’s Code) will reimburse the consumer double what was paid to and received by the operator, via the travel agent. The amount to be reimbursed can never be more than double the amount of which the consumer at that same date owes according to art. 8, comma 4 in the case it is he who cancels.
INTRODUCTION. NOTION OF TOURIST PACKAGE____
Considering that:
a) the operator and vendor of tourist packages, to whom the consumer makes a request, must be in possession of the administrative authorization in order to carry out their activity.
b) the consumer has the right to receive a copy of the sales of tourist package contract (under article 85 of the Consumer’s Code) an indispensable document to receive National Guarantee Fund.
The definition of tourist package (article 84 Consumer’s Code) is as follows: tourist packages mean travel, holidays and “all inclusive” with the pre-arranged combination of at least two of the following components when sold or offered for sale at an inclusive price and when the service covers a period of more than twenty-four hours or includes at least one overnight accommodation:
(a) transport;
(b) accommodation;
(c) other tourist services not ancillary to transport or accommodation (omissions) ... and accounting for a significant proportion of the “tourist package”.
LEGISLATIVE SOURCES
The purchase of a tourist package, either with services offered on national territory or abroad will be governed by the Italian Law 27/12/1977 n°1084 in ratification and implementation of the International Convention on Travel Contracts (CCV) regarding travel contracts signed in Brussels on 23.04.1970 and also by Consumer’s Code.
OBLIGATORY INFORMATION – TECHNICAL BRIEF
The operator is obliged to provide either within the catalogue or separately to it a technical brief. The details that must be included in the technical brief within the catalogue or separately to it are: - details regarding the operator’s administrative authorization; - details regarding the operator’s civil responsibility insurance policy; - period of validity of the catalogue or programs separate to the catalogue or made to measure travel; - methods and conditions for transferral (Art.89 of Consumer’s Code); - exchange rate used in the case of currency adjustments, days or value.
BOOKINGS
Reservation requests must be made on the appropriate contractual form, if electronic, filled in entirely and signed by the client, who will receive a copy. Acceptance for the booking will be complete, with subsequent conclusion of the contract, only once the operator has sent confirmation, even by telematic means, to the client via the travel agency. Indications regarding the package that are not contained in the contractual documents, brochures or in other written means, will be provided in good time before the start of the journey by the operator in accordance with his obligations under art, 87 comma 2 of the Consumer’s Code.
PAYMENT
A deposit of 25% of the price of the tourist package is to be paid at the moment of booking. The deposit must be done no less than 30 days preceding the intended departure date. In case of reservation after the above mentioned date the payment will be in its total in the act of reserving the package. Failure to pay the sums indicated above by the established date constitutes an express termination clause such as to determine rightful termination by the intermediary agency and/or the operator.
PRICE
The price of the tourist package is determined in the contract, and refers to the price indicated in the catalogue or in the separate programs which have been added subsequently. The contract provides that price revisions can be made up to 20 days before the established departure date and solely to allow for variations in: - transportation costs, including the cost of fuel; - dues, taxes or fees chargeable for certain tourist services such as landing taxes or embarkation or disembarkation fees at ports and airports; - the exchange rates applied to the package in question. For these variations reference will be made to the exchange rate and costs mentioned above in effect on the date of publication of the program as printed in the technical brief of the catalogue or on the date mentioned in the above mentioned adjustments.
OBLIGATIONS FOR THE PARTICIPANTS
The participants must be in possession of a personal passport or some other document valid for travel in the countries to be visited, as well as any tourist and transit visas and health certification that might be required. They must also respect the normal rules of prudence and diligence, all information provided to them by the operator and also any regulations and administrative or legislative requirements regarding their travel and tourist package. The participants will be liable for all and any damages that may be incurred by the holiday operator that may be caused by their failure to respect the above conditions. Travelers must provide the operator with all documents, information and other elements in their possession required for the exercise of operator’s right of subrogation with regard to third parties responsible for damages. The traveller is liable towards the operator for any compromise to the right of subrogation. The consumer must also inform the operator in writing, at the moment of booking, of any special personal requests that may be the subject of specific agreements on details of the holiday, as long as these requests are possible to implement
HOTEL CLASSIFICATION
The official category of hotels is described in the catalogue or with alternative informative material only on the basis of explicit and formal indications by the competent authorities in the country where the service is provided. In the absence of official recognized classification of the competent Public Authorities of the countries, even if members of the EU, the operator reserves the right to their own description in the catalogue or brochure of the structure in order to permit an evaluation and subsequent acceptance of it from the consumer.
REGIME OF RESPONSIBILITY
The operator is responsible for damage caused to the consumer by the total or partial breach of contractual services owed, whether they are offered by him or by third party suppliers of services, unless proof can be given that the event derived from the consumer (also including initiatives carried out by him in the course of duty in offering tourist services) or by external circumstances in supplying contractual services, accidental cause, force major, or from circumstances that the operator could not, professionally or realistically foresee or resolve. The vendor where the booking for the tourist package was made is not held responsible under any circumstances for obligations that arise from the organization of the journey, but is responsible exclusively for the obligations that arise from the quality of mediation and therefore in the limits for such responsibility in respect of the legal obligations in force.
LIMITS FOR COMPENSATION
Compensation for damages to a person cannot in any event be superior to the limits regulated by international conventions to which Italy and European Union take part regarding the breach of services. In any case the compensation limit cannot exceed 50.0000 Germinal Gold Francs for damage to people, 2.000 Germinal Gold Francs for damage to things, 5.000 Germinal Gold Francs for any other damage (article 13 n°2 CCV)
OBLIGATION FOR ASSISTANCE
The operator must give assistance to the consumer with professional diligence and exclusively with reference to the obligations cited both by law and by contract. The operator and the vendor are exonerated from each others responsibility (articles 13 and 14 of these General Conditions) when the contract cannot be carried out in part or completely due to the consumer or is due to an unforeseeable or inevitable action by a third party, or rather fortuitous or by force major.
COMPLAINTS AND REPORTS
Any failure in the enforcement of the contract must be contested by the consumer without delay so that the operator, his local representative or assistant can rectify the situation as quickly as possible. The consumer must - on penalty of loss of any right to claims – make a written complaint by registered letter, with receipt of delivery, to the operator or the vendor no later than 10 working days after the date of return to the original place of departure.
NATIONAL GUARANTEE FUND
The Presidency of the Council of Ministers has constituted a National Guarantee Fund to which consumers may apply (under the terms of Art. 100 of the Consumers’ Code) in the case of insolvency or bankruptcy of vendors or operators, for the protection of the following rights: a) reimbursement of price paid; b) repatriation in case of holidays abroad. The fund must also ensure immediate availability of economic assistance in the case of obligatory return of holiday makers from non-European Union countries due to emergencies ascribable or otherwise to the conduct of the operator. The details of the use of the fund are governed by Decree of the President of the Council of Ministers dated 23 July 1999. no. 349 G.U.n° 249 dated 12/10/1999.
ADDENDUM GENERAL CONDITIONS FOR CONTRACTS - SALE OF SINGLE TOURIST SERVICES
A) LEGISLATION Contracts regarding the sale of single services (accommodation, transport, any separate tourist service) and those therefore that do not regard a tourist package, are governed by Travel Contracts CCV art. 1, 3 and 6, arts. 17 to 23 and arts. 24 to 31 with the exclusion of references regarding contracts for organized travel or from other specific stipulations referring to the sale of single services in the contract.
B) CONDITIONS OF CONTRACT The following clauses or conditions of the general contractual conditions can be applied to these above mentioned contracts art. 4 comma 1; art. 5; art. 7; arts.8 and 9; art 10 comma 1; art. 11; art. 15 and art. 17. The application of these clauses renders these contracts absolutely and without question those of a tourist package. The terms used in said clauses regarding contract for tourist packages (operator, travel etc) must be considered in reference to corresponding figures in single tourist service contracts (vendor, accommodation etc.)
COMPULSORY NOTE
According to the Italian Law n.269 dated 3/10/98, article 16. The Italian Law punishes the crimes concerning prostitution and juvenile pornography by means of reclusion. PRIVACY Information regarding ex art. 13 of the Legislative Decree 193/03 (legal code regarding personal data) The processing of personal data is carried out both on paper and digitally, in compliance with the Legislative Decree 196/2003 for use exclusively to conclude the contract and for the implementation of the services that constitute the tourist package. It is necessary to communicate this personal data. Personal data will not be diffused, but given solely to the suppliers of the services included in the tourist package purchased. The consumer may at any time exert their rights under art. 7 of the Legislative Decree 196/03 by contacting GIROLIBERO, info@girolibero.com, titolare del trattamento.
TECHNICAL DATA
Technical organisation: Girolibero of Zeppelin Società Cooperativa, TRAVEL AGENCY & TOUR OPERATOR in Vicenza, Contrà Manin 14, fiscal code 02941250249, registered to n° 286165/01 Register of Companies of Vicenza, in conformity with Aut. Amm, of the province of Vicenza Decree n° 618 dated 26.03.2002.
Insurance guarantee: Navale Insurance SpA, n° 4151001/A Insurance Policy with the company MONDIAL ASSISTANCE ITALIA SpA The printing ends in December 2009, changes might appear beyond our control. We apologize for any printing errors or omissions.
Mountains, Lake Garda, and cultural centers.
Bolzano - Verona - Venice
Terms and Conditions: Girolibero: Self-guided
(View Guided)
Cancellation Fees
If the customer withdraws from the contract he is anyway obliged to pay the registration fee which is € 30 per person in 2010.
A declaration of withdrawal must be made in writing within the deadline of one working day prior to the booked departure date:
- until 30 days preceding the departure date: 20% of the total amount
- from 29 until 22 days preceding the departure date: 25% of the total amount
- from 21 until 15 days preceding the departure date: 50% of the total amount
- from 14 until 8 days preceding the departure date: 70% of the total amount
- from 7 until 1 day preceding the departure date: 95% of the total amount and no-show: 100%.
For the Bike & boat tours the following cancellation fees apply:
- until 90 days preceding the departure date: 10% of the total amount
- from 89 until 60 days preceding the departure date: 40% of the total amount
- from 59 until 30 days preceding the departure date: 60% of the total amount
- from 29 until 7 days preceding the departure date: 85% of the total amount
- from 6 until 1 day preceding the departure date: 90% of the total amount and no-show: 100%.
The same amounts apply to the customer, even if the missed departure is due to the lack or imprecision of the necessary personal documents. No refund is due to whom does not show up at the place of accommodation or in the case of cancellation during the the program stay.
ALTERATION OF THE BOOKING
In case in which the customer asks for any kind of alteration of the already booked tourist package, he is obliged to pay the registration fee which is € 30 per person. A reduction in participants will be considered a cancellation and therefore subject to the cancellation fees as mentioned above. The operator is not obliged to fulfill any customer's alteration request of an already booked tourist package if he is not able to meet the customer's requirements.
ALTERATIONS AFTER DEPARTURE
After departure, should the operator find himself in a position of not being able to offer, for whatever reason, except for a personal reason of the consumer, an essential part of the services included in the contract, he must offer alternative solutions, without additional cost to the price paid by the consumer and in the case that the services offered are of a lower value than those foreseen, must be reimbursed exactly for the difference. In the case that no alternative solution is possible, or rather the solution of the operator is refused by the consumer for justifiable serious reasons, the operator will at no extra cost, provide the consumer with equivalent transport back to the place of departure or to another pre-agreed place. Depending on availability of the means and places available and will compensate the consumer for the difference between the services to be supplied under the contract and those supplied to the moment of the early return.
The consumer who withdraws may transfer his booking to another person upon condition that: a) the operator has been informed in writing at least 4 working days before the established departure date and also at the same time receives communication regarding all the details of the transferee; b) the transferee satisfies all the conditions to benefit from the service (ex. Article 89 Consumer’s Code) and in particular with requisites regarding passports, visas and medical certificates; c) the transferee must reimburse the operator any extra costs that he may incur in order to proceed with the transferral. The amount will be quantified prior to the transferral. The transferor and the transferee shall be jointly and severally liable for the payment of the price of the package and also to the amounts in point c) of the present article
ALTERATIONS OR CANCELLATION OF A TOURIST PACKAGE BEFORE DEPARTURE
Before the departure the operator or vendor who is forced to make significant alterations to one or more elements of the contract must give immediate notification in writing to the consumer indicating the type of alteration and the consequent variation in price. If the alteration proposal is not accepted under comma 1, the consumer can reserve the right to reclaim the amount already paid or receive an alternative tourist package in accordance with commas 2 and 3 of article 8. The consumer maintains the above rights also when cancellation is due to insufficient number of participants required as stated in the Catalogue or in the separate program, or due to force major and accidental cause, regarding the tourist package purchased. For cancellations which are not caused by force major or accidental cause or by insufficient number of participants, or reasons which are different from those of the non acceptance by the consumer of the alternative tourist package offered, the operator who cancels (art. 33 letter e Consumer’s Code) will reimburse the consumer double what was paid to and received by the operator, via the travel agent. The amount to be reimbursed can never be more than double the amount of which the consumer at that same date owes according to art. 8, comma 4 in the case it is he who cancels.
INTRODUCTION. NOTION OF TOURIST PACKAGE____
Considering that:
a) the operator and vendor of tourist packages, to whom the consumer makes a request, must be in possession of the administrative authorization in order to carry out their activity.
b) the consumer has the right to receive a copy of the sales of tourist package contract (under article 85 of the Consumer’s Code) an indispensable document to receive National Guarantee Fund.
The definition of tourist package (article 84 Consumer’s Code) is as follows: tourist packages mean travel, holidays and “all inclusive” with the pre-arranged combination of at least two of the following components when sold or offered for sale at an inclusive price and when the service covers a period of more than twenty-four hours or includes at least one overnight accommodation:
(a) transport;
(b) accommodation;
(c) other tourist services not ancillary to transport or accommodation (omissions) ... and accounting for a significant proportion of the “tourist package”.
LEGISLATIVE SOURCES
The purchase of a tourist package, either with services offered on national territory or abroad will be governed by the Italian Law 27/12/1977 n°1084 in ratification and implementation of the International Convention on Travel Contracts (CCV) regarding travel contracts signed in Brussels on 23.04.1970 and also by Consumer’s Code.
OBLIGATORY INFORMATION – TECHNICAL BRIEF
The operator is obliged to provide either within the catalogue or separately to it a technical brief. The details that must be included in the technical brief within the catalogue or separately to it are: - details regarding the operator’s administrative authorization; - details regarding the operator’s civil responsibility insurance policy; - period of validity of the catalogue or programs separate to the catalogue or made to measure travel; - methods and conditions for transferral (Art.89 of Consumer’s Code); - exchange rate used in the case of currency adjustments, days or value.
BOOKINGS
Reservation requests must be made on the appropriate contractual form, if electronic, filled in entirely and signed by the client, who will receive a copy. Acceptance for the booking will be complete, with subsequent conclusion of the contract, only once the operator has sent confirmation, even by telematic means, to the client via the travel agency. Indications regarding the package that are not contained in the contractual documents, brochures or in other written means, will be provided in good time before the start of the journey by the operator in accordance with his obligations under art, 87 comma 2 of the Consumer’s Code.
PAYMENT
A deposit of 25% of the price of the tourist package is to be paid at the moment of booking. The deposit must be done no less than 30 days preceding the intended departure date. In case of reservation after the above mentioned date the payment will be in its total in the act of reserving the package. Failure to pay the sums indicated above by the established date constitutes an express termination clause such as to determine rightful termination by the intermediary agency and/or the operator.
PRICE
The price of the tourist package is determined in the contract, and refers to the price indicated in the catalogue or in the separate programs which have been added subsequently. The contract provides that price revisions can be made up to 20 days before the established departure date and solely to allow for variations in: - transportation costs, including the cost of fuel; - dues, taxes or fees chargeable for certain tourist services such as landing taxes or embarkation or disembarkation fees at ports and airports; - the exchange rates applied to the package in question. For these variations reference will be made to the exchange rate and costs mentioned above in effect on the date of publication of the program as printed in the technical brief of the catalogue or on the date mentioned in the above mentioned adjustments.
OBLIGATIONS FOR THE PARTICIPANTS
The participants must be in possession of a personal passport or some other document valid for travel in the countries to be visited, as well as any tourist and transit visas and health certification that might be required. They must also respect the normal rules of prudence and diligence, all information provided to them by the operator and also any regulations and administrative or legislative requirements regarding their travel and tourist package. The participants will be liable for all and any damages that may be incurred by the holiday operator that may be caused by their failure to respect the above conditions. Travelers must provide the operator with all documents, information and other elements in their possession required for the exercise of operator’s right of subrogation with regard to third parties responsible for damages. The traveller is liable towards the operator for any compromise to the right of subrogation. The consumer must also inform the operator in writing, at the moment of booking, of any special personal requests that may be the subject of specific agreements on details of the holiday, as long as these requests are possible to implement
HOTEL CLASSIFICATION
The official category of hotels is described in the catalogue or with alternative informative material only on the basis of explicit and formal indications by the competent authorities in the country where the service is provided. In the absence of official recognized classification of the competent Public Authorities of the countries, even if members of the EU, the operator reserves the right to their own description in the catalogue or brochure of the structure in order to permit an evaluation and subsequent acceptance of it from the consumer.
REGIME OF RESPONSIBILITY
The operator is responsible for damage caused to the consumer by the total or partial breach of contractual services owed, whether they are offered by him or by third party suppliers of services, unless proof can be given that the event derived from the consumer (also including initiatives carried out by him in the course of duty in offering tourist services) or by external circumstances in supplying contractual services, accidental cause, force major, or from circumstances that the operator could not, professionally or realistically foresee or resolve. The vendor where the booking for the tourist package was made is not held responsible under any circumstances for obligations that arise from the organization of the journey, but is responsible exclusively for the obligations that arise from the quality of mediation and therefore in the limits for such responsibility in respect of the legal obligations in force.
LIMITS FOR COMPENSATION
Compensation for damages to a person cannot in any event be superior to the limits regulated by international conventions to which Italy and European Union take part regarding the breach of services. In any case the compensation limit cannot exceed 50.0000 Germinal Gold Francs for damage to people, 2.000 Germinal Gold Francs for damage to things, 5.000 Germinal Gold Francs for any other damage (article 13 n°2 CCV)
OBLIGATION FOR ASSISTANCE
The operator must give assistance to the consumer with professional diligence and exclusively with reference to the obligations cited both by law and by contract. The operator and the vendor are exonerated from each others responsibility (articles 13 and 14 of these General Conditions) when the contract cannot be carried out in part or completely due to the consumer or is due to an unforeseeable or inevitable action by a third party, or rather fortuitous or by force major.
COMPLAINTS AND REPORTS
Any failure in the enforcement of the contract must be contested by the consumer without delay so that the operator, his local representative or assistant can rectify the situation as quickly as possible. The consumer must - on penalty of loss of any right to claims – make a written complaint by registered letter, with receipt of delivery, to the operator or the vendor no later than 10 working days after the date of return to the original place of departure.
NATIONAL GUARANTEE FUND
The Presidency of the Council of Ministers has constituted a National Guarantee Fund to which consumers may apply (under the terms of Art. 100 of the Consumers’ Code) in the case of insolvency or bankruptcy of vendors or operators, for the protection of the following rights: a) reimbursement of price paid; b) repatriation in case of holidays abroad. The fund must also ensure immediate availability of economic assistance in the case of obligatory return of holiday makers from non-European Union countries due to emergencies ascribable or otherwise to the conduct of the operator. The details of the use of the fund are governed by Decree of the President of the Council of Ministers dated 23 July 1999. no. 349 G.U.n° 249 dated 12/10/1999.
ADDENDUM GENERAL CONDITIONS FOR CONTRACTS - SALE OF SINGLE TOURIST SERVICES
A) LEGISLATION Contracts regarding the sale of single services (accommodation, transport, any separate tourist service) and those therefore that do not regard a tourist package, are governed by Travel Contracts CCV art. 1, 3 and 6, arts. 17 to 23 and arts. 24 to 31 with the exclusion of references regarding contracts for organized travel or from other specific stipulations referring to the sale of single services in the contract.
B) CONDITIONS OF CONTRACT The following clauses or conditions of the general contractual conditions can be applied to these above mentioned contracts art. 4 comma 1; art. 5; art. 7; arts.8 and 9; art 10 comma 1; art. 11; art. 15 and art. 17. The application of these clauses renders these contracts absolutely and without question those of a tourist package. The terms used in said clauses regarding contract for tourist packages (operator, travel etc) must be considered in reference to corresponding figures in single tourist service contracts (vendor, accommodation etc.)
COMPULSORY NOTE
According to the Italian Law n.269 dated 3/10/98, article 16. The Italian Law punishes the crimes concerning prostitution and juvenile pornography by means of reclusion. PRIVACY Information regarding ex art. 13 of the Legislative Decree 193/03 (legal code regarding personal data) The processing of personal data is carried out both on paper and digitally, in compliance with the Legislative Decree 196/2003 for use exclusively to conclude the contract and for the implementation of the services that constitute the tourist package. It is necessary to communicate this personal data. Personal data will not be diffused, but given solely to the suppliers of the services included in the tourist package purchased. The consumer may at any time exert their rights under art. 7 of the Legislative Decree 196/03 by contacting GIROLIBERO, info@girolibero.com, titolare del trattamento.
TECHNICAL DATA
Technical organisation: Girolibero of Zeppelin Società Cooperativa, TRAVEL AGENCY & TOUR OPERATOR in Vicenza, Contrà Manin 14, fiscal code 02941250249, registered to n° 286165/01 Register of Companies of Vicenza, in conformity with Aut. Amm, of the province of Vicenza Decree n° 618 dated 26.03.2002.
Insurance guarantee: Navale Insurance SpA, n° 4151001/A Insurance Policy with the company MONDIAL ASSISTANCE ITALIA SpA The printing ends in December 2009, changes might appear beyond our control. We apologize for any printing errors or omissions.
