CANCELLATION/ANNULMENT POLICY
As we are a company that develops outdoor activities, BIKE TOURS PORTUGAL – LUXURY ON TWO WHEELS, Lda is subject to weather conditions at the time of the activity. Therefore, BIKE TOURS PORTUGAL – LUXURY ON TWO WHEELS, Lda reserves itself the right to change routes or tour planning’s in the event that weather conditions may endanger the safety of our Clients. The following are examples of weather/environmental conditions that might influence itinerary plans: landslide, trees blown off/fallen, cyclonic wind, earthquakes, heavy rains, rushing streams of water, fire or risk of fire.
If you have made a reservation or a full payment of a Tour and for some reasons of your own change your mind about the service that you’ve acquired with BIKE TOURS PORTUGAL – LUXURY ON TWO WHEELS, Lda, a refund will be provided only under the following conditions:
The total amount paid (minus a Cancellation Fee of Euro 250 per person) if the cancellation is written communicated to BIKE TOURS PORTUGAL – LUXURY ON TWO WHEELS, Lda 50 days in advance;
50% of the total amount paid (plus a Cancellation Fee of Euro 250 per person) if the cancellation is written communicated to BIKE TOURS PORTUGAL – LUXURY ON TWO WHEELS, Lda 40 days in advance.
25% of the total amount paid (plus a Cancellation Fee of Euro 250 per person) if the cancellation is written communicated to BIKE TOURS PORTUGAL – LUXURY ON TWO WHEELS, Lda 20 days in advance.
NOTE: Cancellations received by BIKE TOURS PORTUGAL – LUXURY ON TWO WHEELS, Lda with less than 20 days’ notice do not qualify for any refund.
In case of Cancellation, 40% of the funds can be used toward another one of our tours within that same calendar year unless cancellation took place within the 3 weeks prior to start date. Cancellations should be submitted in writing by either national or international mail to BIKE TOURS PORTUGAL – LUXURY ON TWO WHEELS, Lda – Casa das Furnas, Praia das Furnas, 8650 Figueira - Vila do Bispo, PORTUGAL. Cancellation will be valid from date received by BIKE TOURS PORTUGAL – LUXURY ON TWO WHEELS, Lda
BIKE TOURS PORTUGAL – LUXURY ON TWO WHEELS, Lda is not responsible for refunding paid services that are not used by the Client.
BIKE TOURS PORTUGAL – LUXURY ON TWO WHEELS, Lda reserves the right to cancel any tour or related activity. In the rare event of a cancellation, a full refund will be awarded and this shall serve as agreement of any transaction between all parties involved.
All accommodations and activities including tours and any other social activity or aspect of such activities, written, graphic, and promotional material are hereby subject to change in appearance, aspect, date and thematic attribute by BIKE TOURS PORTUGAL – LUXURY ON TWO WHEELS, Lda at any time before during or after any tours and or activity or program.
Any cancellation of the reservations that originates from the breach of this contract is the entire responsibility of the client. In case of any contradiction in the interpretation of these rates and conditions from those proposed by the client, the above rates and conditions will always prevail. For any questions derived from the