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One-Stop Resource for Bike Tours in Europe - and Now Beyond!
Representing Overseas Bike Tour Companies
More Than 200 Tours in 40 Countries
Get our newsletter | Contact Us
Call (877) 462-2423 or (423) 756-8907
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| Type of tour: | Self-guided/Guided |
| Level: | Moderate |
| Duration: | 7 Nights |
| Distance: | 23 Miles/day average |
| Dates: | Self-guided: Saturdays: March 10 - May 5 and Sep 22 - Nov 3, 2012
Guided: Saturdays: March 31; April 7; and Sep 22, 2012 |
| Tour price: | €629 (self-guided) €929 (guided) |
| Start city: | Faro, Portugal |
| End city: | Faro, Portugal |
Get to know the south coast of Portugal at a season that guarantees temperatures around 70 degrees and pleasant cycling.
You'll ride from the Spanish border past the grand castle of Catro Marin, through gnarled olive, lemon and orange groves, through the Monchique mountains and down a mile-long descent through a eucalyptus forest. From the wild dune landscape near Carrapateira, you'll have amazing views to the ocean and ideal swimming conditions.
Discover typical Portuguese villages like the fishing town of Tavira with its colorful fruit, flower and fish markets, as well as the lively craft town of Loulé and Silves, the old Moorish capital of Algarve.
The tour operator has offered this tour for nearly 15 years, and it's one of their most popular!
Get to know the south coast of Portugal at a season that guarantees temperatures around 70 degrees and pleasant cycling.
You'll ride from the Spanish border past the grand castle of Catro Marin, through gnarled olive, lemon and orange groves, through the Monchique mountains and down a mile-long descent through a eucalyptus forest. From the wild dune landscape near Carrapateira, you'll have amazing views to the ocean and ideal swimming conditions.
Discover typical Portuguese villages like the fishing town of Tavira with its colorful fruit, flower and fish markets, as well as the lively craft town of Loulé and Silves, the old Moorish capital of Algarve.
The tour operator has offered this tour for nearly 15 years, and it's one of their most popular!
Day 1: Arrival in Faro
Private arrival at start hotel. Easy access by taxi from airport (about €15).
Day 2: Vila Real (18 miles/30 km)
Travel by light railway along the coastline to Vial Real at the Spanish border. At the hotel you will receive your bicycles. From there you start the tour over the Guadiana River to Ayamonte and the beach of Monte Gordo.
Overnight in Vila Real.
Day 3: Tavira (28 miles/45 km)
Today, Castro Marim will be on your tour. From there you cycle to Cacela Velha. Further on you go to your destination Tavira, a small fishing village.
Overnight in Tavira.
Day 4: Sao Bras (25 miles/40km)
Along aromatic lemon and orange groves you cycle through the back-country of Algarve.
Overnight in Sao Bras.
Day 5: Silves (31 miles/50 km)
After a visit to the lively craft town Loulé, the cycle bus takes you to Salir. From there you cycle along the Alte past the Arade water supply dam to Silves, the old Moorish capital of the Algarve. A cultural highlight of the tour is waiting for you: the Cathedral Santa Maria (13th century) with it old Moorish mosque.
Overnight in Silves.
Day 6: Sagres (34 miles/55 km)
By cycle bus you go to Marmelete, then descend towards the west coast and Aljezur. You follow the coast to dune landscape around Carapateira. Enjoy a cooling swim before you cycle further to Cabo de San Vincente and on to Sagres.
Overnight in Sagres.
Day 7: Lagos/Faro (22 miles/35 km)
The last stage leads you to Salema and further on to Luz and Lagos. The “Ponte de Piedade” is another highlight and the end of this journey. After a stroll through Lagos you will go by bus back to Faro.
Overnight in Faro.
Day 8: Individual Departure
Day 1: Arrival in Faro
Private arrival at start hotel. Easy access by taxi from airport (about €15).
Day 2: Vila Real (18 miles/30 km)
Travel by light railway along the coastline to Vial Real at the Spanish border. At the hotel you will receive your bicycles. From there you start the tour over the Guadiana River to Ayamonte and the beach of Monte Gordo.
Overnight in Vila Real.
Day 3: Tavira (28 miles/45 km)
Today, Castro Marim will be on your tour. From there you cycle to Cacela Velha. Further on you go to your destination Tavira, a small fishing village.
Overnight in Tavira.
Day 4: Sao Bras (25 miles/40km)
Along aromatic lemon and orange groves you cycle through the back-country of Algarve.
Overnight in Sao Bras.
Day 5: Silves (31 miles/50 km)
After a visit to the lively craft town Loulé, the cycle bus takes you to Salir. From there you cycle along the Alte past the Arade water supply dam to Silves, the old Moorish capital of the Algarve. A cultural highlight of the tour is waiting for you: the Cathedral Santa Maria (13th century) with it old Moorish mosque.
Overnight in Silves.
Day 6: Sagres (34 miles/55 km)
By cycle bus you go to Marmelete, then descend towards the west coast and Aljezur. You follow the coast to dune landscape around Carapateira. Enjoy a cooling swim before you cycle further to Cabo de San Vincente and on to Sagres.
Overnight in Sagres.
Day 7: Lagos/Faro (22 miles/35 km)
The last stage leads you to Salema and further on to Luz and Lagos. The “Ponte de Piedade” is another highlight and the end of this journey. After a stroll through Lagos you will go by bus back to Faro.
Overnight in Faro.
Day 8: Individual Departure
Saturdays: March 31; April 7; and Sep 22, 2012
Saturdays: March 10 - May 5 and Sep 22 - Nov 3, 2012
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Day 1: Hotel Eva, Faro
www.portugal-info.net
This well established comfortable 4 Star Hotel is extremely well located in the very heart of the city of Faro in the Algarve and is only 10 kilometres from the international Faro Airport.
Day 2: Hotel Apolo, Vila Real
www.apolo-hotel.com
The hotel is located in the heart of Vila Real de Santo Antonio, only ten minutes from the Spanish border.The historic town is easily accessible on foot from the hotel.
Day 3: Hotel Portanova, Tavira
www.varandoteis.pt/portanova
The Hotel Porta Nova enjoys a widely diversified setting on the highest point of the city of Tavira, amidst the historical and cultural scenario of a coastline people of Portuguese-Mediterranean descent.
Day 4: Hotel Sequeira, Sao Bras
The guest house is located in the cenert of São Brás de Alportel.
Day 5: Hotel Colina dos Mouros, Silves
www.colinahotels.com/unlimitpages.asp?id=3
Placed on the entrance of Silves, the Hotel Colina dos Mouros is in aprivileged location due to its integration one of the most rich areas ofthe Algarve in terms of historical and patrimonial references.
Day 6: Hotel Navigator, Sagres
The rooms offer a breathtaking view of the Praia da Mareta and are ideal as a starting point to explore the many attractions in the city.
Day 7: Hotel Eva, Faro
www.portugal-info.net
This well established comfortable 4 Star Hotel is extremely well located in the very heart of the city of Faro in the Algarve and is only 10 kilometres from the international Faro Airport.
Day 1: Hotel Eva, Faro
www.portugal-info.net
This well established comfortable 4 Star Hotel is extremely well located in the very heart of the city of Faro in the Algarve and is only 10 kilometres from the international Faro Airport.
Day 2: Hotel Apolo, Vila Real
www.apolo-hotel.com
The hotel is located in the heart of Vila Real de Santo Antonio, only ten minutes from the Spanish border.The historic town is easily accessible on foot from the hotel.
Day 3: Hotel Portanova, Tavira
www.varandoteis.pt/portanova
The Hotel Porta Nova enjoys a widely diversified setting on the highest point of the city of Tavira, amidst the historical and cultural scenario of a coastline people of Portuguese-Mediterranean descent.
Day 4: Hotel Sequeira, Sao Bras
The guest house is located in the cenert of São Brás de Alportel.
Day 5: Hotel Colina dos Mouros, Silves
www.colinahotels.com/unlimitpages.asp?id=3
Placed on the entrance of Silves, the Hotel Colina dos Mouros is in aprivileged location due to its integration one of the most rich areas ofthe Algarve in terms of historical and patrimonial references.
Day 6: Hotel Navigator, Sagres
The rooms offer a breathtaking view of the Praia da Mareta and are ideal as a starting point to explore the many attractions in the city.
Day 7: Hotel Eva, Faro
www.portugal-info.net
This well established comfortable 4 Star Hotel is extremely well located in the very heart of the city of Faro in the Algarve and is only 10 kilometres from the international Faro Airport.
The hybrid bikes are Kettler Premium Trekking Model Germany 2010, 24 gears or the KTM Model Life Joy, 21 gears, Shimano V-brakes, Shimano Alivio gearshift.
Other bikes and equipment available are:
All rentals include saddle bags, spare tube, repair kit, pump, and lock. Please note helmets are not available for rent. Please pack your personal helmet!
The hybrid bikes are Kettler Premium Trekking Model Germany 2010, 24 gears or the KTM Model Life Joy, 21 gears, Shimano V-brakes, Shimano Alivio gearshift.
Other bikes and equipment available are:
All rentals include saddle bags, spare tube, repair kit, pump, and lock. Please note helmets are not available for rent. Please pack your personal helmet!
Located in South Western Europe, Portugal features over 528 miles (850 km) of pristine blue water and sandy beaches. Along with Portugal’s coast are the energetic cities of Lisbon and Porto. Built on hills overlooking the coast, Lisbon is one of Europe’s underrated capital cities. Highlights include Europe’s largest Oceanarium, museums and the Park of Nations, excellent for cycling. Porto, Lisbon’s northern rival, highlights ancient castles, natural parks and home to the world-famous Port wine of the River Douro. Walk along cobblestone paths and enjoy Portugal's famous cuisine of fresh seafood, cheeses, or sausages, accompanied by Fado music, Portugal's traditional melancholic singing.
More on bicycling in Portugal >
View all Portugal bike tours >
Located in South Western Europe, Portugal features over 528 miles (850 km) of pristine blue water and sandy beaches. Along with Portugal’s coast are the energetic cities of Lisbon and Porto. Built on hills overlooking the coast, Lisbon is one of Europe’s underrated capital cities. Highlights include Europe’s largest Oceanarium, museums and the Park of Nations, excellent for cycling. Porto, Lisbon’s northern rival, highlights ancient castles, natural parks and home to the world-famous Port wine of the River Douro. Walk along cobblestone paths and enjoy Portugal's famous cuisine of fresh seafood, cheeses, or sausages, accompanied by Fado music, Portugal's traditional melancholic singing.
More on bicycling in Portugal >
View all Portugal bike tours >
The tour mostly follows quiet roads (about 80% of the time) for the remaining 20% the route is split between roads shared with traffic, and dirt or gravel roads. The terrain includes rolling hills. The tour is rated moderate and is for cyclists in good physical condition.
The tour mostly follows quiet roads (about 80% of the time) for the remaining 20% the route is split between roads shared with traffic, and dirt or gravel roads. The terrain includes rolling hills. The tour is rated moderate and is for cyclists in good physical condition.
"We had a wonderful trip and loved every minute. This week we are looking back and thinking of where we were and what we saw. Truely a beautiful experience. Franz was so well informed and accommodating-- we enjoyed him very much. The hotels were beautiful and very comfortable. Thanks for all the work you went through and for allowing us to do the tour despite it being just the two of us. Your A+ rating is well deserved."
- Kathy and Jim
2010
"We had a wonderful trip and loved every minute. This week we are looking back and thinking of where we were and what we saw. Truely a beautiful experience. Franz was so well informed and accommodating-- we enjoyed him very much. The hotels were beautiful and very comfortable. Thanks for all the work you went through and for allowing us to do the tour despite it being just the two of us. Your A+ rating is well deserved."
- Kathy and Jim
2010
Tour start and end
Nearest airport:
Nearest train station:
Taxi transfers from Faro airport to your hotel, or from your hotel to the airport, should cost approximately €15 per transfer.
There are also bus connections available, and should cost approximately €1 per transfer.
Tour start and end
Nearest airport:
Nearest train station:
Taxi transfers from Faro airport to your hotel, or from your hotel to the airport, should cost approximately €15 per transfer.
There are also bus connections available, and should cost approximately €1 per transfer.
For 20 years, DonauRadFreunde has offered bike tours throughout the world, and are a very experienced company. They try to act flexible, as they offer individual service for each and every client. The quality of their journeys and satisfaction of their clients is the most important aspect to their company. Throughout their 20 years of business, their excellent service and quality has contributed to many clients returning on multiple tours.
DonauRadFreunde is based in Engelhartszell (Austria), very close to Passau on the German border, directly on the Danube Bike Path.
They have a total staff of 17 with 6 in the office and 11 in the field. Most of their clients come from Austria, Germany, France, Italy, Finland, Spain, Portugal and the United States. About 30% of their clients speak English as their primary language.
They have full insurance by Austrian law. In case of financial insolvency the clients payments are covered by Sparkasse Peuerbach with guarantee number 33798. Liquidator is Europäische Reiseversicherung AG, Kratochwjlestraße 4, A-1220 Vienna.
DonauRadFreunde would be pleased to welcome you on their tours!
For 20 years, DonauRadFreunde has offered bike tours throughout the world, and are a very experienced company. They try to act flexible, as they offer individual service for each and every client. The quality of their journeys and satisfaction of their clients is the most important aspect to their company. Throughout their 20 years of business, their excellent service and quality has contributed to many clients returning on multiple tours.
DonauRadFreunde is based in Engelhartszell (Austria), very close to Passau on the German border, directly on the Danube Bike Path.
They have a total staff of 17 with 6 in the office and 11 in the field. Most of their clients come from Austria, Germany, France, Italy, Finland, Spain, Portugal and the United States. About 30% of their clients speak English as their primary language.
They have full insurance by Austrian law. In case of financial insolvency the clients payments are covered by Sparkasse Peuerbach with guarantee number 33798. Liquidator is Europäische Reiseversicherung AG, Kratochwjlestraße 4, A-1220 Vienna.
DonauRadFreunde would be pleased to welcome you on their tours!
Cancellation through the customer / substitute participant / change in booking
1. The customer can withdraw from the agreement at any time. We suggest declaring the withdrawal in writing. In case of withdrawal or non-participation without a previous withdrawal declaration we are authorized to charge the following cancellation fees: Up to the 28th day before the beginning of the journey: 10%, at least € 50,-From the 27th to the 8th day before the beginning of the journey: 50% of the travel price From the 7th to the 1st day before the beginning of the journey: 80 % of the travel price. On the arrival day and non-participation: 100% of the travel price In each case a cancellation insurance is recommendable.
2. Every registered trip participant can let a third party take his place, if we are informed up to three days before the beginning of the journey. DONAU-RADFREUNDE can oppose the participation of a third party because of important reasons. The following withdrawal conditions are effective in such a situation. If a third party takes the place of the registered participant, the original contract is not affected. We are authorized to charge € 50,-- for the change in booking.
3. Changes with regard to number of participants, number or type of rooms, hotel category or catering are basically possible up to 14 days before the beginning of the journey. However, we will have to charge you an alternation fee for the arising expenses. We will charge € 50,-- for each change in booking.
Signing the travel agreement
1. When booking a journey the customer offers DONAU-RADFREUNDE the conclusion of a binding travel agreement. The registration takes place in writing and on the intended form. Any other form of registration, whether on the phone, oral, or written with us or one of our partner offices is also binding. The registration is made by the customer also for all the other named participants. The customer accepts the binding conditions of travel at issue - also in the name and in the behalf of the named participants.
2. The agreement is reached when DONAU-RADFREUNDE or one of its partner offices accepts the booking and sends you a booking confirmation.
3. Collateral agreements and changes of the signed travel agreement need to be confirmed by us in writing.
Services
1. The service descriptions in the current DONAU-RADFREUNDE-catalogue or web site cover the range of our contractual services. Differing declarations or pledges from mediating travel agents, town or hotel brochures or other third parties are not relevant. The indicated towns of each stage are usually and mainly the destinations of the stage. In some cases we have to assume your consent to take into account other towns in the near surroundings without deduction.
2. The trip price is based on one person in a double room. A single room can be booked - if available - for an extra charge. In some hotels, however, the number of available single rooms is limited, so that you might have to do at a pinch with a little bit simpler accommodation or be possibly accommodated in another hotel or private guest house. If, by way of exception, a single room cannot be made available, you will have to share a double room with one of the other participants. In such a case, of course, the extra price you have been charge will be proportionately refunded.
Liability and restriction of liability
1. DONAU-RADFREUNDE is liable in the scope of the obligation to exercise diligence of an ordinary trader for the conscientious preparation of the journey, the careful choice and monitoring of the services and the correctness of the for the time of the trip, valid at the time of the publication of our catalogue, description of the services.
2. Participation in a bike tour is at one's own risk. Minors can participate in a trip only in the company of a legal guardian.
3. Participants are responsible for their personal health being up to the demands of the journeys.
4. Participants are also responsible for the compliance with the traffic regulations.
5. The terms of transport of the respective haulier (bus, boat, plane and the like) are valid for all transports. Customer's money protection in accordance with EU-decree You money is safe with us. Customer's money protection in accordance with EU-decree The DONAU-RADFREUNDE is recorded in the organisers register of the ministry of economic affairs with the number 1999/0035. With the package tours booked by DONAU-RADFREUNDE (in case of insolvency), already paid payments for travel services that have not been provided any more and necessary expenses for the return journey are covered through a bank guarantee. In case of insolvency refund applications should be delivered within 8 weeks from the onset of the claim.
6. We cannot be made liable if a planned sightseeing tour cannot be made, for whatever reasons (rebuilding, renovation etc.) that cannot be influenced by us.
7. Should any disadvantages occur that have been caused by one of our chosen service carriers or us only, neither wilfully nor gross negligently, our liability - out of whichever legal argument - is limited to the triple amount of the tour price.
8. Should a tour be cancelled for reasons that we cannot influence (strike, natural disaster and the like) or should less than 8 persons participate in a guided tour - if there is no other minimum number of participants indicated in the corresponding tour description - we reserve the right to cancel the tour up to 25 days before the planned beginning of the tour. In this case you will be informed as soon as possible and receive your money back immediately. There are no other legitimate claims.
Warranty
1. Legal redress If the tour does not proceed according to the contract, legal redress can be sought. What is contractual is determined on the one side by the service description, on the other by the locality of the country of destination. DONAU-RADFREUNDE can refuse the redress, if an extraordinary effort is required, is however authorized to provide redress in the form of substitute services, whether of equal or higher worth. The customer can refuse such a substitute service only in case of important, objectively recognizable reasons. The redress claim should be directed at us or the travel guide. The travel guide is however not authorized to acknowledge the claim.
2. Reduction of the travel price After his return the customer can claim a reduction of the travel price for the duration of the tour that has not proceeded according to the contract until legal redress has been provided through DONAU-RADFREUNDE. Legal redress will not be provided if the traveler intentionally refrained to indicate the shortcomings to the offices named in VI.1. on time to make the legal redress for these possible.
3. Any claims that might arise should be asserted up to one month latest after the contractually intended termination of the tour.
Protection of Client's Payments
Protection of clients' payments is according to the guidelines of the European Union dated June 13, 1990 (90/314/EWG, article 2 Z1) - as well as the Austrian law of travel agent security decree (RSV) BGBl. II Nr. 16/1999.
In the event of insolvency the tour packages organised by DONAU-RADFREUNDE are insured by a bank guarantee. This insurance is valid for services paid, but not rendered and for eventual costs of clients return to home base.
In the event of insolvency all claims above and beyond the bank guarantee have to reach the handling agent within 8 weeks of insolvency date.
Cooperation obligation
1. If travel material is not provided on time, the traveller should inform DONAU-RADFREUNDE immediately.
2. If any service interference occurs, the traveler is obliged to contribute everything possible within reasonableness to get rid of the interference and to avoid or to limit the possible damages that may arise. The customer is especially obliged to inform the offices named in VI.1. of any complaints immediately. They are authorized to provide legal redress, as far as this is possible. If the customer refrains intentionally to indicate the shortcomings, a claim for reduction cannot be made.
Miscellaneous
1. The customer is responsible for the compliance with all passport, visa, custom, and health regulations.
2. We have to reserve the right to change prices and services, as well as to correct mistakes and printing errors.
3. The inoperativeness of single regulations of the travel agreement does not result in inoperativeness of the whole agreement.
Legal domicile / applicable law
1. The agreement conditions are subject to Austrian law.
2. The customer can sue DONAU-RADFREUNDE only at its headquarters.
3. The customer's place of residence is decisive for the tour operator's suits against the customer, unless the suit is directed against entrepreneurs or persons that do not have a general legal domicile in Austria. In this case the tour operator's place of headquarters is decisive.
Cancellation through the customer / substitute participant / change in booking
1. The customer can withdraw from the agreement at any time. We suggest declaring the withdrawal in writing. In case of withdrawal or non-participation without a previous withdrawal declaration we are authorized to charge the following cancellation fees: Up to the 28th day before the beginning of the journey: 10%, at least € 50,-From the 27th to the 8th day before the beginning of the journey: 50% of the travel price From the 7th to the 1st day before the beginning of the journey: 80 % of the travel price. On the arrival day and non-participation: 100% of the travel price In each case a cancellation insurance is recommendable.
2. Every registered trip participant can let a third party take his place, if we are informed up to three days before the beginning of the journey. DONAU-RADFREUNDE can oppose the participation of a third party because of important reasons. The following withdrawal conditions are effective in such a situation. If a third party takes the place of the registered participant, the original contract is not affected. We are authorized to charge € 50,-- for the change in booking.
3. Changes with regard to number of participants, number or type of rooms, hotel category or catering are basically possible up to 14 days before the beginning of the journey. However, we will have to charge you an alternation fee for the arising expenses. We will charge € 50,-- for each change in booking.
Signing the travel agreement
1. When booking a journey the customer offers DONAU-RADFREUNDE the conclusion of a binding travel agreement. The registration takes place in writing and on the intended form. Any other form of registration, whether on the phone, oral, or written with us or one of our partner offices is also binding. The registration is made by the customer also for all the other named participants. The customer accepts the binding conditions of travel at issue - also in the name and in the behalf of the named participants.
2. The agreement is reached when DONAU-RADFREUNDE or one of its partner offices accepts the booking and sends you a booking confirmation.
3. Collateral agreements and changes of the signed travel agreement need to be confirmed by us in writing.
Services
1. The service descriptions in the current DONAU-RADFREUNDE-catalogue or web site cover the range of our contractual services. Differing declarations or pledges from mediating travel agents, town or hotel brochures or other third parties are not relevant. The indicated towns of each stage are usually and mainly the destinations of the stage. In some cases we have to assume your consent to take into account other towns in the near surroundings without deduction.
2. The trip price is based on one person in a double room. A single room can be booked - if available - for an extra charge. In some hotels, however, the number of available single rooms is limited, so that you might have to do at a pinch with a little bit simpler accommodation or be possibly accommodated in another hotel or private guest house. If, by way of exception, a single room cannot be made available, you will have to share a double room with one of the other participants. In such a case, of course, the extra price you have been charge will be proportionately refunded.
Liability and restriction of liability
1. DONAU-RADFREUNDE is liable in the scope of the obligation to exercise diligence of an ordinary trader for the conscientious preparation of the journey, the careful choice and monitoring of the services and the correctness of the for the time of the trip, valid at the time of the publication of our catalogue, description of the services.
2. Participation in a bike tour is at one's own risk. Minors can participate in a trip only in the company of a legal guardian.
3. Participants are responsible for their personal health being up to the demands of the journeys.
4. Participants are also responsible for the compliance with the traffic regulations.
5. The terms of transport of the respective haulier (bus, boat, plane and the like) are valid for all transports. Customer's money protection in accordance with EU-decree You money is safe with us. Customer's money protection in accordance with EU-decree The DONAU-RADFREUNDE is recorded in the organisers register of the ministry of economic affairs with the number 1999/0035. With the package tours booked by DONAU-RADFREUNDE (in case of insolvency), already paid payments for travel services that have not been provided any more and necessary expenses for the return journey are covered through a bank guarantee. In case of insolvency refund applications should be delivered within 8 weeks from the onset of the claim.
6. We cannot be made liable if a planned sightseeing tour cannot be made, for whatever reasons (rebuilding, renovation etc.) that cannot be influenced by us.
7. Should any disadvantages occur that have been caused by one of our chosen service carriers or us only, neither wilfully nor gross negligently, our liability - out of whichever legal argument - is limited to the triple amount of the tour price.
8. Should a tour be cancelled for reasons that we cannot influence (strike, natural disaster and the like) or should less than 8 persons participate in a guided tour - if there is no other minimum number of participants indicated in the corresponding tour description - we reserve the right to cancel the tour up to 25 days before the planned beginning of the tour. In this case you will be informed as soon as possible and receive your money back immediately. There are no other legitimate claims.
Warranty
1. Legal redress If the tour does not proceed according to the contract, legal redress can be sought. What is contractual is determined on the one side by the service description, on the other by the locality of the country of destination. DONAU-RADFREUNDE can refuse the redress, if an extraordinary effort is required, is however authorized to provide redress in the form of substitute services, whether of equal or higher worth. The customer can refuse such a substitute service only in case of important, objectively recognizable reasons. The redress claim should be directed at us or the travel guide. The travel guide is however not authorized to acknowledge the claim.
2. Reduction of the travel price After his return the customer can claim a reduction of the travel price for the duration of the tour that has not proceeded according to the contract until legal redress has been provided through DONAU-RADFREUNDE. Legal redress will not be provided if the traveler intentionally refrained to indicate the shortcomings to the offices named in VI.1. on time to make the legal redress for these possible.
3. Any claims that might arise should be asserted up to one month latest after the contractually intended termination of the tour.
Protection of Client's Payments
Protection of clients' payments is according to the guidelines of the European Union dated June 13, 1990 (90/314/EWG, article 2 Z1) - as well as the Austrian law of travel agent security decree (RSV) BGBl. II Nr. 16/1999.
In the event of insolvency the tour packages organised by DONAU-RADFREUNDE are insured by a bank guarantee. This insurance is valid for services paid, but not rendered and for eventual costs of clients return to home base.
In the event of insolvency all claims above and beyond the bank guarantee have to reach the handling agent within 8 weeks of insolvency date.
Cooperation obligation
1. If travel material is not provided on time, the traveller should inform DONAU-RADFREUNDE immediately.
2. If any service interference occurs, the traveler is obliged to contribute everything possible within reasonableness to get rid of the interference and to avoid or to limit the possible damages that may arise. The customer is especially obliged to inform the offices named in VI.1. of any complaints immediately. They are authorized to provide legal redress, as far as this is possible. If the customer refrains intentionally to indicate the shortcomings, a claim for reduction cannot be made.
Miscellaneous
1. The customer is responsible for the compliance with all passport, visa, custom, and health regulations.
2. We have to reserve the right to change prices and services, as well as to correct mistakes and printing errors.
3. The inoperativeness of single regulations of the travel agreement does not result in inoperativeness of the whole agreement.
Legal domicile / applicable law
1. The agreement conditions are subject to Austrian law.
2. The customer can sue DONAU-RADFREUNDE only at its headquarters.
3. The customer's place of residence is decisive for the tour operator's suits against the customer, unless the suit is directed against entrepreneurs or persons that do not have a general legal domicile in Austria. In this case the tour operator's place of headquarters is decisive.
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Gold Corporate Member
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