Alqueva and the Great Lakes (Luxury Tour)

CANCELLATION/ANNULMENT POLICY

As we are a company that develops outdoor activities, BIKE TOURS PORTUGAL – LUXURY ON TWO WHEELS, Lda is subject to weather conditions at the time of the activity. Therefore, BIKE TOURS PORTUGAL – LUXURY ON TWO WHEELS, Lda reserves itself the right to change routes or tour planning’s in the event that weather conditions may endanger the safety of our Clients. The following are examples of weather/environmental conditions that might influence itinerary plans: landslide, trees blown off/fallen, cyclonic wind, earthquakes, heavy rains, rushing streams of water, fire or risk of fire.

If you have made a reservation or a full payment of a Tour and for some reasons of your own change your mind about the service that you’ve acquired with BIKE TOURS PORTUGAL – LUXURY ON TWO WHEELS, Lda, a refund will be provided only under the following conditions:

The total amount paid (minus a Cancellation Fee of Euro 250 per person) if the cancellation is written communicated to BIKE TOURS PORTUGAL – LUXURY ON TWO WHEELS, Lda 50 days in advance;

50% of the total amount paid (plus a Cancellation Fee of Euro 250 per person) if the cancellation is written communicated to BIKE TOURS PORTUGAL – LUXURY ON TWO WHEELS, Lda 40 days in advance.

25% of the total amount paid (plus a Cancellation Fee of Euro 250 per person) if the cancellation is written communicated to BIKE TOURS PORTUGAL – LUXURY ON TWO WHEELS, Lda 20 days in advance.

NOTE: Cancellations received by BIKE TOURS PORTUGAL – LUXURY ON TWO WHEELS, Lda with less than 20 days’ notice do not qualify for any refund.

In case of Cancellation, 40% of the funds can be used toward another one of our tours within that same calendar year unless cancellation took place within the 3 weeks prior to start date. Cancellations should be submitted in writing by either national or international mail to BIKE TOURS PORTUGAL – LUXURY ON TWO WHEELS, Lda – Casa das Furnas, Praia das Furnas, 8650 Figueira - Vila do Bispo, PORTUGAL. Cancellation will be valid from date received by BIKE TOURS PORTUGAL – LUXURY ON TWO WHEELS, Lda

BIKE TOURS PORTUGAL – LUXURY ON TWO WHEELS, Lda is not responsible for refunding paid services that are not used by the Client.

BIKE TOURS PORTUGAL – LUXURY ON TWO WHEELS, Lda reserves the right to cancel any tour or related activity. In the rare event of a cancellation, a full refund will be awarded and this shall serve as agreement of any transaction between all parties involved.

All accommodations and activities including tours and any other social activity or aspect of such activities, written, graphic, and promotional material are hereby subject to change in appearance, aspect, date and thematic attribute by BIKE TOURS PORTUGAL – LUXURY ON TWO WHEELS, Lda at any time before during or after any tours and or activity or program.

Any cancellation of the reservations that originates from the breach of this contract is the entire responsibility of the client. In case of any contradiction in the interpretation of these rates and conditions from those proposed by the client, the above rates and conditions will always prevail. For any questions derived from the

interpretation and execution of these rates and conditions, both parties will submit themselves to the courts of law of Lagos. In any case, the Portuguese Tourism Legislation applies.

Both contracting parties declare to have the power and authority to represent both contracting companies, stated below. Both contracting parties declare to acknowledge and accept the terms and conditions of the present contract on the date stated below.

EQUIPMENT RENTAL POLICY

When a tour is bought, bicycle and helmet are included as a rental part of the service. Each one of our clients is held responsible, in financial and moral and terms, for their equipment during its use. Knowing that we will use bicycles in off-road terrains in some occasions, any type of excessive wear in our equipment will be evaluated by BIKE TOURS PORTUGAL – LUXURY ON TWO WHEELS, Lda and if needed ask for responsibilities to the Client. If some type of excessive damage is observed in the bicycle, Client will have to pay for parts replacements or for repairs – degree of damage to be evaluated by BIKE TOURS PORTUGAL – LUXURY ON TWO WHEELS, Lda. Always follow the BIKE TOURS PORTUGAL – LUXURY ON TWO WHEELS, Lda guides instructions for the equipment sake, and above all, for your personal safety!

SAFETY POLICY

BIKE TOURS PORTUGAL – LUXURY ON TWO WHEELS, Lda main concern during its tours, is to provide maximum leisure and fun moments to their Clients. Safety will always be paired to our main concern. Always follow BIKE TOURS PORTUGAL – LUXURY ON TWO WHEELS, Lda guides instructions for your personal, and group, safety.

I agree to wear a bicycle helmet at all times as well as any other required safety equipments. Should I fail to do so I forfeit any liability of BIKE TOURS PORTUGAL – LUXURY ON TWO WHEELS, Lda and their staff as well as accept any injury or harm that may befall my person due to such negligent action.

I accept and acknowledge that I am taking part in an outdoor activity which requires both travel and physical activity conditions, within surroundings that might be foreign or unfamiliar to my person. I further agree that by participating in activities offered by BIKE TOURS PORTUGAL – LUXURY ON TWO WHEELS, Lda I’m assuming the legal responsibility for risks involved with any dangers associated with the acts of travel in general, with any outdoor or recreational activity and assume liability for injury, illness, or death incurred by the participation in activities related to the exercise of public transportations, transferences, roadways, highways and sea faring methods of transportation.

I agree to follow all instructions provided by any member of BIKE TOURS PORTUGAL – LUXURY ON TWO WHEELS, Lda, either provided me in a written or oral way. If I do not follow these directions and safety guidelines/orientations, I give up of my rights to assert responsibility and liability against BIKE TOURS PORTUGAL – LUXURY ON TWO WHEELS, Lda (as well as their staff). Also, if I do not follow the directions and safety guidelines/orientations, the service provider has the right to terminate my participation in any or all activities related to the tour in question. In the case of a BIKE TOURS PORTUGAL – LUXURY ON TWO WHEELS, Lda staff member terminate any or all activities related to the tour in question, issuing the fail in follow the safety directions/guidelines/orientations, I lose the right to claim any type of money already paid in the past to BIKE TOURS PORTUGAL – LUXURY ON TWO WHEELS, Lda.

WAIVER/DISCLAMER POLICY

I accept the terms as put forward by BIKE TOURS PORTUGAL – LUXURY ON TWO WHEELS, Lda, and agree to all risks and dangers related with such outdoor physical activities. I am further aware of the risks and dangers to my own physical well being and recognize that I have both taken liability and consulted a licensed physician about any and all concerns and or pre-existing medical conditions that I have and am aware of, in order to safely ride a bicycle, or any other recreational/social activity, during BIKE TOURS PORTUGAL – LUXURY ON TWO WHEELS, Lda tours.

BIKE TOURS PORTUGAL – LUXURY ON TWO WHEELS, Lda is not responsible for and will not grant refunds for: problems with accommodations or travel/ transportation not included in our tour, arrival or departure changes in flights, or any other service issued which is not included on our tours. In addition to these, medical dietary, hospitalization, travel insurance, natural disaster, international terrorism threat or act of civil/international violence/unrest. Above all, the company is not responsible for any unforeseen circumstance out of the control of BIKE TOURS PORTUGAL – LUXURY ON TWO WHEELS, Lda.

It is of my acknowledgement and I give full right to BIKE TOURS PORTUGAL – LUXURY ON TWO WHEELS, Lda to use any photographic or other audiovisual recorded material taken during my participation in their event, for any promotional, commercial and marketing purpose in the future.

INSURANCE POLICY

BIKE TOURS PORTUGAL - LUXURY ON TWO WHEELS is insured according to the Portuguese law in force for its activity. All participants on our tours will be insured for Personal Accidents in the amount of €3.500 for medical expenses/medical treatment and €20.000 in case of death or permanent disability. We also have limited liability insurance in the amount of €50.000.

BIKE TOURS PORTUGAL – LUXURY ON TWO WHEELS, Lda is not responsible for any expenses incurred to my person or any member of my participating or associated party due to travel related or any other reason for expense outside of the covered conditions of the tours offered.

COPYRIGHTS AND TRADEMARKS

All texts, images and infographics © 2012 BIKE TOURS PORTUGAL. No part of this site may be reproduced or transmitted in any form or for any purpose without the express permission of BIKE TOURS PORTUGAL. The information contained herein may be changed without prior notice. All product and service names mentioned are the trademarks of their respective companies and used with permission.

ACCEPTANCE OF TERMS

I have read all information provided by BIKE TOURS PORTUGAL – LUXURY ON TWO WHEELS, Lda regarding the tour and activity information, reservation deposit policy, cancellation/annulment policy, equipment rental policy, safety policy, waiver/disclaimer policy, insurance policy and agree to all terms and understand them completely. In case of having any type of doubts regarding this contract I have the right to contact BIKE TOURS PORTUGAL – LUXURY ON TWO WHEELS, Lda at any time. I acknowledge that this is a signed contract between me and BIKE TOURS PORTUGAL – LUXURY ON TWO WHEELS, Lda and I sign the contract under my own agreement and will. 

CANCELLATION/ANNULMENT POLICY

As we are a company that develops outdoor activities, BIKE TOURS PORTUGAL – LUXURY ON TWO WHEELS, Lda is subject to weather conditions at the time of the activity. Therefore, BIKE TOURS PORTUGAL – LUXURY ON TWO WHEELS, Lda reserves itself the right to change routes or tour planning’s in the event that weather conditions may endanger the safety of our Clients. The following are examples of weather/environmental conditions that might influence itinerary plans: landslide, trees blown off/fallen, cyclonic wind, earthquakes, heavy rains, rushing streams of water, fire or risk of fire.

If you have made a reservation or a full payment of a Tour and for some reasons of your own change your mind about the service that you’ve acquired with BIKE TOURS PORTUGAL – LUXURY ON TWO WHEELS, Lda, a refund will be provided only under the following conditions:

The total amount paid (minus a Cancellation Fee of Euro 250 per person) if the cancellation is written communicated to BIKE TOURS PORTUGAL – LUXURY ON TWO WHEELS, Lda 50 days in advance;

50% of the total amount paid (plus a Cancellation Fee of Euro 250 per person) if the cancellation is written communicated to BIKE TOURS PORTUGAL – LUXURY ON TWO WHEELS, Lda 40 days in advance.

25% of the total amount paid (plus a Cancellation Fee of Euro 250 per person) if the cancellation is written communicated to BIKE TOURS PORTUGAL – LUXURY ON TWO WHEELS, Lda 20 days in advance.

NOTE: Cancellations received by BIKE TOURS PORTUGAL – LUXURY ON TWO WHEELS, Lda with less than 20 days’ notice do not qualify for any refund.

In case of Cancellation, 40% of the funds can be used toward another one of our tours within that same calendar year unless cancellation took place within the 3 weeks prior to start date. Cancellations should be submitted in writing by either national or international mail to BIKE TOURS PORTUGAL – LUXURY ON TWO WHEELS, Lda – Casa das Furnas, Praia das Furnas, 8650 Figueira - Vila do Bispo, PORTUGAL. Cancellation will be valid from date received by BIKE TOURS PORTUGAL – LUXURY ON TWO WHEELS, Lda

BIKE TOURS PORTUGAL – LUXURY ON TWO WHEELS, Lda is not responsible for refunding paid services that are not used by the Client.

BIKE TOURS PORTUGAL – LUXURY ON TWO WHEELS, Lda reserves the right to cancel any tour or related activity. In the rare event of a cancellation, a full refund will be awarded and this shall serve as agreement of any transaction between all parties involved.

All accommodations and activities including tours and any other social activity or aspect of such activities, written, graphic, and promotional material are hereby subject to change in appearance, aspect, date and thematic attribute by BIKE TOURS PORTUGAL – LUXURY ON TWO WHEELS, Lda at any time before during or after any tours and or activity or program.

Any cancellation of the reservations that originates from the breach of this contract is the entire responsibility of the client. In case of any contradiction in the interpretation of these rates and conditions from those proposed by the client, the above rates and conditions will always prevail. For any questions derived from the

interpretation and execution of these rates and conditions, both parties will submit themselves to the courts of law of Lagos. In any case, the Portuguese Tourism Legislation applies.

Both contracting parties declare to have the power and authority to represent both contracting companies, stated below. Both contracting parties declare to acknowledge and accept the terms and conditions of the present contract on the date stated below.

EQUIPMENT RENTAL POLICY

When a tour is bought, bicycle and helmet are included as a rental part of the service. Each one of our clients is held responsible, in financial and moral and terms, for their equipment during its use. Knowing that we will use bicycles in off-road terrains in some occasions, any type of excessive wear in our equipment will be evaluated by BIKE TOURS PORTUGAL – LUXURY ON TWO WHEELS, Lda and if needed ask for responsibilities to the Client. If some type of excessive damage is observed in the bicycle, Client will have to pay for parts replacements or for repairs – degree of damage to be evaluated by BIKE TOURS PORTUGAL – LUXURY ON TWO WHEELS, Lda. Always follow the BIKE TOURS PORTUGAL – LUXURY ON TWO WHEELS, Lda guides instructions for the equipment sake, and above all, for your personal safety!

SAFETY POLICY

BIKE TOURS PORTUGAL – LUXURY ON TWO WHEELS, Lda main concern during its tours, is to provide maximum leisure and fun moments to their Clients. Safety will always be paired to our main concern. Always follow BIKE TOURS PORTUGAL – LUXURY ON TWO WHEELS, Lda guides instructions for your personal, and group, safety.

I agree to wear a bicycle helmet at all times as well as any other required safety equipments. Should I fail to do so I forfeit any liability of BIKE TOURS PORTUGAL – LUXURY ON TWO WHEELS, Lda and their staff as well as accept any injury or harm that may befall my person due to such negligent action.

I accept and acknowledge that I am taking part in an outdoor activity which requires both travel and physical activity conditions, within surroundings that might be foreign or unfamiliar to my person. I further agree that by participating in activities offered by BIKE TOURS PORTUGAL – LUXURY ON TWO WHEELS, Lda I’m assuming the legal responsibility for risks involved with any dangers associated with the acts of travel in general, with any outdoor or recreational activity and assume liability for injury, illness, or death incurred by the participation in activities related to the exercise of public transportations, transferences, roadways, highways and sea faring methods of transportation.

I agree to follow all instructions provided by any member of BIKE TOURS PORTUGAL – LUXURY ON TWO WHEELS, Lda, either provided me in a written or oral way. If I do not follow these directions and safety guidelines/orientations, I give up of my rights to assert responsibility and liability against BIKE TOURS PORTUGAL – LUXURY ON TWO WHEELS, Lda (as well as their staff). Also, if I do not follow the directions and safety guidelines/orientations, the service provider has the right to terminate my participation in any or all activities related to the tour in question. In the case of a BIKE TOURS PORTUGAL – LUXURY ON TWO WHEELS, Lda staff member terminate any or all activities related to the tour in question, issuing the fail in follow the safety directions/guidelines/orientations, I lose the right to claim any type of money already paid in the past to BIKE TOURS PORTUGAL – LUXURY ON TWO WHEELS, Lda.

WAIVER/DISCLAMER POLICY

I accept the terms as put forward by BIKE TOURS PORTUGAL – LUXURY ON TWO WHEELS, Lda, and agree to all risks and dangers related with such outdoor physical activities. I am further aware of the risks and dangers to my own physical well being and recognize that I have both taken liability and consulted a licensed physician about any and all concerns and or pre-existing medical conditions that I have and am aware of, in order to safely ride a bicycle, or any other recreational/social activity, during BIKE TOURS PORTUGAL – LUXURY ON TWO WHEELS, Lda tours.

BIKE TOURS PORTUGAL – LUXURY ON TWO WHEELS, Lda is not responsible for and will not grant refunds for: problems with accommodations or travel/ transportation not included in our tour, arrival or departure changes in flights, or any other service issued which is not included on our tours. In addition to these, medical dietary, hospitalization, travel insurance, natural disaster, international terrorism threat or act of civil/international violence/unrest. Above all, the company is not responsible for any unforeseen circumstance out of the control of BIKE TOURS PORTUGAL – LUXURY ON TWO WHEELS, Lda.

It is of my acknowledgement and I give full right to BIKE TOURS PORTUGAL – LUXURY ON TWO WHEELS, Lda to use any photographic or other audiovisual recorded material taken during my participation in their event, for any promotional, commercial and marketing purpose in the future.

INSURANCE POLICY

BIKE TOURS PORTUGAL - LUXURY ON TWO WHEELS is insured according to the Portuguese law in force for its activity. All participants on our tours will be insured for Personal Accidents in the amount of €3.500 for medical expenses/medical treatment and €20.000 in case of death or permanent disability. We also have limited liability insurance in the amount of €50.000.

BIKE TOURS PORTUGAL – LUXURY ON TWO WHEELS, Lda is not responsible for any expenses incurred to my person or any member of my participating or associated party due to travel related or any other reason for expense outside of the covered conditions of the tours offered.

COPYRIGHTS AND TRADEMARKS

All texts, images and infographics © 2012 BIKE TOURS PORTUGAL. No part of this site may be reproduced or transmitted in any form or for any purpose without the express permission of BIKE TOURS PORTUGAL. The information contained herein may be changed without prior notice. All product and service names mentioned are the trademarks of their respective companies and used with permission.

ACCEPTANCE OF TERMS

I have read all information provided by BIKE TOURS PORTUGAL – LUXURY ON TWO WHEELS, Lda regarding the tour and activity information, reservation deposit policy, cancellation/annulment policy, equipment rental policy, safety policy, waiver/disclaimer policy, insurance policy and agree to all terms and understand them completely. In case of having any type of doubts regarding this contract I have the right to contact BIKE TOURS PORTUGAL – LUXURY ON TWO WHEELS, Lda at any time. I acknowledge that this is a signed contract between me and BIKE TOURS PORTUGAL – LUXURY ON TWO WHEELS, Lda and I sign the contract under my own agreement and will.